Logistics & Dispatch Manager – Central Production Unit

منذ 7 أيام

Doha, DAW, قطر FAMILY FOOD CENTRE دوام كامل


Key Responsibilities
1. Dispatch Operations
- Manage daily dispatch operations from the Central Production Unit.
- Prepare and monitor daily dispatch schedules based on branch and business requirements.
- Ensure all products are properly packed, labelled, checked, and ready for dispatch.
- Coordinate with the Production and Kitchen teams to ensure products are available as per dispatch schedules.
- Ensure timely loading and departure of delivery vehicles.
- Monitor delivery completion and address delays or operational issues. 2. Logistics & Transportation
- Plan and coordinate delivery routes and vehicle allocation.
- Manage company delivery vehicles, drivers, and delivery staff.
- Optimize delivery routes to improve efficiency and reduce transportation costs.
- Monitor vehicle availability, maintenance, fuel consumption, and utilization.
- Coordinate with the Transport/Maintenance team regarding vehicle breakdowns and repairs. 3. Branch & Customer Coordination
- Coordinate with branches, restaurants, catering units, and other receiving locations regarding delivery requirements.
- Ensure the correct quantity and products are delivered to each location.
- Monitor delivery schedules and resolve shortages, damages, or delivery discrepancies.
- Maintain effective communication with receiving teams. 4. Team Management
- Supervise dispatch coordinators, drivers, loaders, and other logistics staff.
- Allocate daily duties and delivery assignments.
- Monitor attendance, discipline, productivity, and performance.
- Train staff on safe loading, handling, delivery procedures, and company policies. 5. Inventory & Dispatch Control
- Verify dispatch quantities against approved orders and delivery documents.
- Ensure proper documentation for all outgoing deliveries.
- Monitor loading and unloading procedures.
- Ensure proper handling of chilled, frozen, and ambient products where applicable.
- Coordinate with Stores and Production to resolve quantity or product discrepancies. 6. Food Safety & Product Handling
- Ensure food products are handled and transported according to required food safety standards.
- Maintain appropriate temperature requirements for chilled and frozen products.
- Ensure delivery vehicles are clean and suitable for food transportation.
- Ensure proper hygiene practices are followed during loading and transportation. 7. Cost & Performance Management
- Monitor transportation and logistics costs.
- Control overtime, fuel consumption, and unnecessary vehicle utilization.
- Track delivery efficiency and identify opportunities for cost reduction.
- Prepare regular logistics and dispatch performance reports for management. Key Performance Indicators (KPIs)
- On-time delivery percentage
- Dispatch accuracy
- Delivery completion rate
- Transportation cost efficiency
- Vehicle utilization
- Fuel consumption
- Product damage/shortage rate
- Delivery complaints
- Driver and logistics staff productivity
- Compliance with food safety and delivery standards Qualifications & Experience
- Bachelor's degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
- 5–8 years of experience in logistics, dispatch, transportation, or distribution operations.
- Experience in food production, FMCG, catering, retail, or multi-branch operations is highly preferred.
- Previous experience managing a large delivery fleet and logistics team.
- Strong knowledge of route planning, dispatch operations, and delivery management.
- Good leadership, coordination, communication, and problem-solving skills.
- Proficiency in MS Office and logistics/ERP systems is preferred.
- Valid Qatar driving license would be an advantage. Work

Location:
In person