customer analyst

Snoonu’s Customer Experience Strategy & Operations team is on a mission to create seamless, personalized, and high-impact experiences for customers, riders, and merchants. We use data to design better journeys, identify friction points, and scale operational excellence. We work closely with Product, Support, Engineering, and Growth teams to ensure every...

**We’re Hiring: Business Analyst (2-3 Years Experience)** Ready to take the next step in your consulting career? We are looking for a **Business Analyst** with **2-3 years of experience** who can turn data into insights and insights into business impact. If you enjoy solving problems, working with clients, and driving measurable results — we’d love...

1. Technical Analysis - Conduct comprehensive technical analysis of bus operations, identifying trends, areas for improvement, and potential risks - Analyze data from various sources, including maintenance records, operational logs, and customer feedback - Develop and maintain technical models, simulations & predictive analytics 2. Problem-Solving -...

IT Support Analyst Location: Qatar Job Summary We are looking for an experienced IT Support Analyst to provide day-to-day technical support for users, applications, devices, and IT services. The role involves troubleshooting technical issues, resolving incidents and service requests, supporting end users, and ensuring the smooth operation of IT systems. Key...

We are looking to recruit a Business Analyst (BA) who plays a key role in defining business problems by eliciting and gathering technical and non-technical requirements. The BA needs to understand the particular business needs of a customer, analyze and transpose these needs into standard documentation that outlines detailed requirements for a solution and...

DescriptionWe are looking to recruit a Business Analyst (BA) who plays a key role in defining business problems by eliciting and gathering technical and non-technical requirements. The BA needs to understand the particular business needs of a customer, analyze and transpose these needs into standard documentation that outlines detailed requirements for a...

Role Description This is a full-time, on-site role based in Doha, Qatar. As an Operations Analyst, you will play a pivotal role in supporting operational excellence through data analysis, workflow optimization, and continuous process improvement. You will be responsible for analyzing business processes, financial data, and operational performance metrics...

Job Objective To ensure properties are maintained effectively market properties and screen prospective tenants Preserve favorable relations with property owners and tenants contribute to a positive atmosphere in the office and portray a positive image of the company in your activities Handling all leasing and tenancy matters including tenancy...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

About the Role: If you are passionate about enabling digital transformation through business analysis in the commercial airline space, then this role might be the right fit for you. We are looking for a skilled and experienced Business Analyst to join our agile delivery team, working in a scaled agile environment to deliver impactful solutions for our...

About the Role We are looking for a Pricing & Commercial Analyst to manage product pricing, profitability analysis, competitor benchmarking, and pricing accuracy across a fast-growing e-commerce business. The role is responsible for monitoring product costs, profit margins, competitor pricing, sales performance, and inventory movement to ensure products are...

Role Overview: As Financial Analyst, you will provide structured financial, analytical, and administrative support across Company and its majority-owned ventures.You will work closely with management to ensure financial discipline, operational visibility, and dependable reporting, supporting both day-to-day execution and basic forward planning. This role...

Logistics Cost Analyst Palomba General Trading LLCDoha, Qatar Full-time | On-siteAbout Palomba General Trading LLCPalomba General Trading LLC is an international trading and business-development company headquartered in Dubai and operating across the GCC, Europe and selected international markets. Our portfolio includes natural ingredients, botanical...

**About the role**: As Talent Management Analyst you will be responsible for helping us achieve this ambition: - Conducting talent analytics and metrics to provide organisational insights - Coordinates the implementation of MATAR’s talent management initiatives by providing analytical expertise and solutions to business and HR. - Collects and coordinates...

About the role As the Senior Financial Analyst, you will be supporting the business with financial analyses, budgeting / forecasting, variance analyses, management reporting and financial business cases (a.o. investments, insource vs outsource). You must also focus on creating added value in order to improve decision making and streamlining processes. Job...

Mannai Networks, part of Mannai Technologies, provides end-to-end IT infrastructure solutions for enterprise, government, defense, and service-provider customers. The company’s services include networking, cybersecurity, collaboration, data center solutions, structured cabling, ELV, managed services, and 24×7 support. Job Purpose We are looking for L1 NOC...

Data Analyst in Doha, Qatar We are an expanding and trusted employer in Doha and we are looking for an experienced Data Analyst to join our growing team. The right candidate should have the following qualities: A minimum of 2 years' experience in the field Excellent knowledge of data mining and extraction Proven experience with various data analysis...

Roles Responsibilities he Service Desk Analyst is responsible for providing firstline technical support to end users managing incidents and service requests troubleshooting IT issues and ensuring timely resolution while maintaining high levels of customer satisfaction The role supports remote users monitors service desk channels and maintains...

**General Information**: - Ref # - 235285 - Location - Qatar-Doha - Job family - Corporate & Commercial - Closing Date: 2026-08-20 **Description**: **About the role** The Business Intelligence Analyst is responsible for conducting quantitative and qualitative analysis for consumer behavior, brand business intelligence, business performance, KPls evaluation...

Snoonu is seeking a Customer Experience Analyst to uncover drivers of churn, map journeys, and translate insights into actions that improve retention, support workflows, and product experiences. You’ll analyze structured and unstructured data, develop dashboards, and partner with Product, Support, Engineering, and Growth to drive measurable impact.The...