Operations Manager

4 weeks ago


Qatar Tanqeeb Full time

We are looking for a Operations Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What’s On Your Plate?
  1. Manage and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams.
  2. Accountable for local NFV operational performance including both commercial & operational KPI's
  3. Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation
  4. Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities
  5. Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives
  6. Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights
  7. Scope and deliver local initiatives to improve ops metrics quantified with data analysis
  8. Drives the team to deliver consistent results & improvements across all NFV verticals
  9. Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan
  10. Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance
  11. Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working
  12. Leads by example and provides in depth training to team
  13. Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency
  14. Share best practices, successful initiatives with our markets to support
What Did We Order?
  1. 3 plus years operational experience in Grocery operations or food/tech business
  2. Strong operational experience, local expertise desirable
  3. Direct Line management experience - Ability to build relationships, motivate peers and manage upwards
  4. Ability to build relationships, motivate peers and manage upwards
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