Training Manager
3 months ago
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
We have other current jobs related to this field that you can find below
-
Training Coordinator
3 weeks ago
Doha, Qatar Qatar Skills Training Centre Full time**Job Purpose** To function as an administrative staff while also overlooking duties for QSA. **Duties and Responsibilities** - Composes and types routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts, and spreadsheets. - Coordinate with the trainer before and after the training - Handle all...
-
Training Manager
4 weeks ago
Doha, Qatar Interlink HR Consultancy Full timeJob SummaryHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to...
-
Training Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Interlink HR Consultancy Full timeJob SummaryHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable...
-
Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Global Premium HR Services Full timeThis role will drive company values and ensures all training and development activities are strategically linked to the organization's mission and vision. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge,...
-
Training Manager
3 weeks ago
Doha, Qatar MAE Aircraft Management Full time**Job title / Role**: **TRAINING MANAGER (TM)** **Work location**: **MAE Aircraft Management W.L.L. (MAE), Bahrain** **Department**: **FLIGHT OPERATIONS** **Superior**: **ACCOUNTABLE MANAGER** **Full-time** **Reference Document**: **A. Essential Duties and Responsibilities**: 1. Ensuring all the courses are in compliance with BCAA. 2. Acting as CRM...
-
Training Manager
4 weeks ago
Doha, Qatar Qatar Airways Full timeAs Training Manager, you will be responsible for strategic planning, design, delivery, management and continuous improvement of operations training and development for Qatar Aircraft Catering Company (QACC) - Subsidiary of the Qatar Airways Group. Responsible for implementing initiatives to ensure that QACC is complaint with the relevant international and...
-
Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar MAE Aircraft Management Full timeJob title / Role:TRAINING MANAGER (TM)Work location:MAE Aircraft Management W.L.L. (MAE), BahrainDepartment:FLIGHT OPERATIONSSuperior:ACCOUNTABLE MANAGERFull-timeReference Document:AEssential Duties and Responsibilities:Ensuring all the courses are in compliance with BCAA.Acting as CRM Manager and responsible for all aspects of aircrew CRM including...
-
Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAs Training Manager, you will be responsible for strategic planning, design, delivery, management and continuous improvement of operations training and development for Qatar Aircraft Catering Company (QACC) - Subsidiary of the Qatar Airways Group. Responsible for implementing initiatives to ensure that QACC is complaint with the relevant international and...
-
Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Gold Leaf Consultants Full timeA reputed Food & beverage company in Qatar looking for a " Training Manager". Should have excellent training skills. Minimum 3 years of Experience in the Managerial category as a Training Manager in Food and beverage industry.Salary: QAR8,000.00 per monthApplication Question(s): How many years of Training Manager experience you have in Food and Beverage Your...
-
Training Manager
4 weeks ago
Doha, Qatar B Health Medical Services Consultancy Full time**Skills & Qualification**: - Minimum 5+ years of experience in a similar position - Bachelor degree preferably in Business Administration/HR - Excellent verbal and written communication skills - Preferred bilingual (English+Arabic) - Thorough understanding of training processes - Proficiency in Microsoft Office or related software - Design, plan, schedule...
-
Freelance Trainer
1 week ago
Doha, Qatar Inspire Management Training Center Full timeFreelance IMDG (International Maritime Dangerous Goods) TrainerDoha, **Summary**: Must be Maritime Certified Professional and Experienced in the Maritime Industry / International Maritime Industry, Knowledge of Law and Regulations. **Responsibilities**: **Curriculum Development**: - Develop comprehensive training curriculum covering IMDG regulations,...
-
Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar B Health Medical Services Consultancy Full timeSalary: NegotiableJob type: Permanent1. TRAINING MANAGERSkills & Qualification: Minimum 5+ years of experience in a similar position Bachelor degree preferably in Business Administration/HR Excellent verbal and written communication skills Preferred bilingual (English+Arabic) Thorough understanding of training processes Proficiency in Microsoft Office or...
-
Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar B Health Medical Services Consultancy Full timeSkills & Qualification: Minimum 5+ years of experience in a similar position Bachelor degree preferably in Business Administration/HR Excellent verbal and written communication skills Preferred bilingual (English+Arabic) Thorough understanding of training processes Proficiency in Microsoft Office or related software Design, plan, schedule and implement...
-
Training Coordinator
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Skills Training Centre Full timeReception Functions: Ability to follow, applies, interpret and explain instructions and/or guidelines.Administration Functions: Composes and types routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts and spreadsheets. Schedules and arranges meetings and conferences for GM and/or management staff...
-
Training & Quality Manager
3 weeks ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 23127902 **Job Category** Human Resources **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and development activities are strategically...
-
Restaurant Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Rise Group Full timeRestaurant Training ManagerResponsibilities:Training Program Development: Design and update training materials, including manuals, handbooks, presentations, and videos, to ensure they align with current operational standards and industry best practices. Stay up to date with industry trends, regulations, and new technologies to continuously enhance the...
-
Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Hilton Full timeSupport departments in developing cutting edge functional excellence and in developing leadership capabilitiesAct as a change catalyst in the cultural and organizational transformation of the HotelProvide key input of Training aspects for all activities and plans of the HotelSupport individual and team development, career development, and training and...
-
Driving Training Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Driving Academy Full timeA reputed Driving Academy in QATAR is looking for "Driving Training Manager" position:Specific Job Knowledge & Skills University ( Bachelor Degree ) Not more than 47 years old. Minimum 10 years experience in the same driving academies/schools field.Driving techniques is must. Strong communication skills. Services knowledge. Customer service skills. Problem...
-
Training Coordinator
2 weeks ago
Doha, Qatar Qatar Skills Training Centre Full timeReception Functions: - Ability to follow, applies, interpret and explain instructions and/or guidelines. Administration Functions: - Composes and types routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts and spreadsheets. - Schedules and arranges meetings and conferences for GM and/or...
-
Assistant Training Manager
4 weeks ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24101141 **Job Category** Human Resources **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet with managers, department and division heads to...
