Soft Services Supervisor
2 weeks ago
- Maintain cleanliness of the company and the utensils
- Ensure that delivery is of the highest quality with a significant emphasis on service excellence.
- Ensure that the standards of compliance, health and safety and hygiene are always up to the Company's and Client's standards.
- Train new employees in the company's customer service policies, procedures, and best practices
- Organize and oversee the schedules and work of assigned cleaners.
- Conduct performance evaluations that are timely and constructive
- Manage the daytoday onsite operations which includes cleaning, pest control, logistic & related subcontractor's service.
- Supervise the workforce, ensuring that cleaners deliver their specific services within the agreed standards.
- Prepare the daily, weekly, monthly, and quarterly for cleaning services.
- Maintain the proper quantities for all cleaning equipment required.
- Prepare an efficient cleaning routine for the team.
- Report repairs and replacements that are required encountered while cleaning.
- Attending the emergency complain as client needs.
- Ensure the Cleaning Services provide the highest standards of delivery, always demonstrating excellent service.
- Monitor and record sickness and absence, undertaking return to work interviews with cleaners following periods of sickness or absence.
- Make sure all the contracts are valid related to the soft services.
- To make sure that we are using proper tools and machinery. Incase of missing tools and Machinery SS supervisor must arrange.
1. Must have a valid Qatar Driver's License
2. Can communicate in English well (Must have experience in Facility Managements)
3. Can join immediately.
Salary:
QAR4, QAR5,000.00 per month
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
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