Soft Service Supervisor(Fm)

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar ACT Full time

QUALIFICATIONS:

Required:
Hospitality Certification. Must be fluent in the use of Microsoft office for presentations and reports

Experience:
Minimum 5 years in Supervisory or leadership role in Facility Management environment

Certifications:
BICS Certified, OSHA safety course

Advantage:
Diploma in Hospitality or Janitorial

DUTIES AND RESPONSIBILITIES:

  • Assist Management in developing a firstclass service to support complex, multidisciplined sites
  • Ensure adherence to all standards and procedures and implementation of any changes
  • Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
  • Inspection of cleaning equipment on a regular basis
  • Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
  • Providing any form of required assistance to cleaners while they carry out their duties.
  • Ensure procedures for cleaning and hygiene are strictly adhered to.
  • Support the Performance Officers in the implementation of new policies and procedures
  • Coordinate and cooperate with the performance Officers in identifying possible areas of improvement.
  • Coordinate and update work orders
  • Assist in identifying, developing, implementing and reviewing FM based solutions that clearly demonstrate added value to the Client's requirements.
  • Promote culture of continuous improvement and best practice strategies to ensure a consistently high level of service delivery, response times and contract compliance to aid the operations team.
  • Develop and maintain strong and supportive relationships with clients, service providers and third parties.
  • Be actively involved in the processes, systems and procedures.
  • Conduct regular tools box talks and other training with the team.
  • Ensure work areas and storage spaces are kept clean and tidy at all times.

SKILLS

  • Communication and interpersonal skills
  • Analytical and problemsolving ability
  • Planning and Management skills
  • Persistence and the ability to influence others
  • The ability to lead and motivate a team
  • A strategic approach to work
  • The ability to facilitate change
  • The ability and enthusiasm to train team
  • Attention to detail
  • Integrity, honesty and dependability

Job Types:
Full-time, Permanent

Salary:
QAR4, QAR10,000.00 per month

Application Question(s):
- do you have soft service supervisor experience
- what is your current position
- do you have valid QID
- do you have any FM related project work experience

Application Deadline: 07/06/2023

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