Director Service Portfolio Management

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar MEEZA Full time
Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.


For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.

We're looking for passionate, self-motivated, and creative team players who want to work hard and be rewarded. If this sounds like you, we'd like to hear from you.

WHAT CAN MEEZA OFFER YOU?
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MEEZA is committed to providing thought leadership that will enable our employees to be involved in bringing global firsts to the market.
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MEEZA is one of the fastest growing technology companies in the Middle East which means an exciting and rewarding work environment for our employees.
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MEEZA is playing a key role in the transformation of Qatar into a knowledge-based society which means our employees can make a real impact.
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MEEZA is committed to developing our team; we provide opportunities to develop your skills, further your career and achieve your goals.
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MEEZA is not just about hard work; the company remains true to its entrepreneurial roots and has a young and passionate team that is just as devoted to having fun as they are to delivering service excellence.
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MEEZA offers market-leading benefits packages.
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IMPORTANT STEPS TO FOLLOW:******: The primary responsibilities of the
Director Service Portfolio Management:
  • Define the product strategy and roadmap that facilitates the delivery of revenue, EBIT, and market share targets
  • Manage the entire service/product line life cycle from strategic planning to tactical activities
  • Specify market requirements for current and future services by conducting market research supported by ongoing visits to clients and prospects
  • Drive solution set across service development teams (primarily ITS, Strategic Suppliers, Sales, and Marketing) through market requirements, service development through to service end of life (EOL)
  • Develop, publish and maintain the MEEZA Services catalogues (Business and Technical)
  • Develop and implement a companywide gotomarket plan, working with all departments to execute
  • Manage cost model including service/product P/L and set pricing that meets with corporate financial targets
  • Analyse potential partner/supplier relationships for existing and developing services
  • Ensuring the Service Portfolio Management process is performed as designed
  • Maintain a detailed view of the competition (Local, Regional, and Global)

Knowledge, Skills & Experience:

  • 8+ years at the management level acting in a strategic capacity
  • 5+ years in product management role/function in servicesbased business, preferably technology
  • Demonstrated success in the conceptualisation, development, and launching of IT services
  • Excellent financial analysis skills including managing product/service P/L and associated cost models
  • Comprehension of technology and process frameworks including ITIL
  • Excellent negotiation skills and proven track record in strategic partner arrangements
  • Excellent written and verbal communication skills
  • Excellent presentation skills to large audiences
  • Proven ability to influence crossfunctional teams without formal authority
  • Completed complex analysis of business requirements making recommendations up to the executive level

Education:

  • University degree in business administration or computer/technologyrelated field

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