Customer Services Officer

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Al Rayes Laundry & Dry Clean Full time

Duties and Responsibilities:

  • Receive calls and messages for inquiry and pickup request (bookings and inquiries)
  • Replies to messages and calls for bookings and pickups.
  • Send bookings to the group chat and assign it to the driver designated on the area.
  • Coordinates the pickups and deliveries to the drivers, shop receptionists, and the customers
  • Provide firsthand information to customers during inquiry and closing it for a sale.
  • Sort laundry depending on the type of request of the customer and inform operations to do so.
  • Submits daily booking report to Marketing Manager and Director.
  • Sends thank you messages to customers.
  • Pitch for sales when doing a call back.
  • Confirm damages with the customers.
  • Keeps records of customer's laundry accounts and details.
  • Closes sales from inquire.

Salary:
QAR2, QAR3,000.00 per month

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (required)


  • Doha, Baladīyat ad Dawḩah, Qatar Best Care Medical Services Company Full time

    A nursing home care company willing to hire a female customer Service officer with the following qualifications:Should speaks arabicUniversity graduateExperience of no less than 2 years in customer service and preferably in a nursing company.Transferable visa or NOCCompany will provide free accommodation and free transportation ,if interested ,please message...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full time

    QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seekingآ Customer Service Officers for the further expansion of the office in Doha.With Net Profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed rapid international expansion over the past few years.QNB Group operates through its...


  • Doha, Baladīyat ad Dawḩah, Qatar Kate FM Full time

    _We are Hiring a customer service officer (Arabic Nationalities)_As Agent Customer Service in Kate Facility Management QatarResponsabilities: Customer Service (Receiving Call from Tenant) Solving Issues all Kate Properties 24 Assigning work to technicians by using Rent Manager Software Reviewing issues (like pending) Provide detailed information on services...


  • Doha, Baladīyat ad Dawḩah, Qatar Human Capital Group Full time

    ServicingService Cardmembers enquiries primarily face to face and over the phone, ensuring at all times that all requests are responded to in a timely and professional manner.Provide first contact resolution on all Cardmember enquiries for any customer service related enquiries and facilitate the information from other departments to the benefit of the...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full time

    Qatar National Bank (QNB) Doha, QatarPosted 1 day ago In-Office Permanent Competitive Corporate Customer Service OfficerAbout QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full time

    Qatar National Bank (QNB) Doha, QatarPosted 1 hour ago In-Office Permanent Competitive Corporate Customer Service OfficerAbout QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and...


  • Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

    About theRole:At Hamad InternationalAirport we believe that success starts with exceptional people. Weare on keen on finding the right personnel who will be responsibleto provide excellent Customer service and Terminal operationtraining as well as conduct customer service and operationalimprovement campaigns besides maintaining a customer centricairport...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel whowill be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...


  • Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

    About the Role:At Hamad International Airport we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...


  • Doha, Baladīyat ad Dawḩah, Qatar Human Capital Group Full time

    Servicing: Service Cardmembers enquiries primarily face to face and over the phone, ensuring at all times that all requests are responded to in a timely and professional manner. Provide first contact resolution on all Cardmember enquiries for any customer service related enquiries and facilitate the information from other departments to the benefit of the...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Ensure sample data is entered into the appropriate systems in a timely manner within defined customer and business expectationsAnswering customer telephone/email enquiriesEnsure customer orders are processed in a timely mannerPerform cost center general ledger transfers and create accounts payable invoicing and credits as requiredPerform the accounts...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role:As Customer Service Improvement Officer, you will be responsible for helping us achieve this ambition:Deliver customer service and terminal operational training within the department, as well as conduct customer service and operational improvement campaigns on a regular basis with the aim of creating and maintaining a customer centric airport...

  • Customer Service

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Ancilla Hospitality & Cleaning Services Full time

    Responsibilities: Act as the primary point of contact for clients, providing exceptional customer service and addressing inquiries, concerns, and feedback promptly and professionally. Proactively identify and pursue sales opportunities to generate new business and expand our client base in the cleaning and hospitality industry. Conduct sales presentations...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full time

    Qatar National Bank (QNB) Doha, QatarPosted 1 day ago In-Office Permanent Competitive Corporate Customer Service Officer (Opportunity for Qatari National only)About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank Full time

    Role SummaryThe role of the Customer Service Officer is mainly responsible to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clientsRole DescriptionProvide consistent, timely and accurate customer service response to corporate clients' routine inquiries or transaction instructions to help maintain...

  • Customer Service

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar The Clean Team Full time

    Responsibilities: Handle inquiries, complaints, and requests with professionalism and efficiency. Assist in administrative tasks such as data entry, filing, and document management. Collaborate with team members to ensure smooth operations and customer satisfaction.Requirements: Minimum of 23 years of experience in customer service or administration....


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleThe air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...


  • Doha, Baladīyat ad Dawḩah, Qatar Edition Motors Car Services Full time

    Edition Motors Car services.A minimum 3 years of experiences is required.Experience in Microsoft excel and word is required.Job includes bonus and commission payments.Job description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with...