VP Market Operations Markets Market Hybrid Remote

2 weeks ago

Baladīyat al Ghuwayrīyah, Qatar Time Out Market Full time

Position:
VP Middle East & Africa
  • Market Operations Time Out Markets
  • Time Out MarketHybrid Remote Role title: VP, Market Operations MEA Location: DubaiDepartment: Operations Reporting to: CEO Role overview Time OutMarket is seeking a Vice President for Middle-East/Africa, tosupport the Time Out Market teams across MEA and represent the TOMleadership team and the Time Out brand (Philosophy, Ethos, Ethics)in this region with landlords, potential commercial partners, andconcessionaires.
Full focus will be expected on front of housesystems and operations, program implementation, vendorsrelationship and driving the profit centers to expected budgetedtargets. The VP of MEA will be accountable to the TOM CEO
  • Operations to ensure an accurate and timely delivery of all agreedKPI's, and financial targets identified that will supportthe growth, efficiency and profitability of the Markets.
The VP ofMEA will work alongside regional stakeholders of the TOM includingDirector of Special Projects, the General Managers, CommercialManager, PR, Marketing Managers, the Legal and Finance teams, andthe Project and Design teams.

The VP of MEA will be expected totravel on a regular basis between the Markets in the Middle Eastand Africa to ensure quality standards are consistently maintained.

Traveling to prospective future developments may also be required.
Hands-on experience in high volume, multi-location hospitalitymanagement and openings is preferred. Food hall/leasing experienceand asset-management preferable but not required. KeyResponsibilities Full P&L responsibility for all existingMarkets (and future ones) in the territory and achieve agreedbudgeted KPIs. Multi-property program implementation and trackingWork closely with CEO, TOM FD and GMs in establishing annual outletbudgets Develop Landlord and Concession relationships and supportGM's, Commercial Director and CEO
  • Operations as adirect point of contact Work closely with GMs on capex spendrequirements for each Market for yearly financial budgeting andimplementation at local level within agreed budgets.
Operationalimplementation of all cost saving measures – also helpGM's in identifying cost saving opportunities at OPEXlevel. Implement operationally the results of the selection of thedelivery operator on all MEA sites.

Support the delivery of monthlymarketing and quarterly plans, working closely with the MEADirector of Marketing, PR teams, GMs and Marketing Managers toensure it is produced and implemented in a timely manner,addressing all specific needs of a particular market.

Regular catchups with human resource team in ME on local employment laws andensuring the business is protected. Same for local implementationof maintenance and preventive maintenance, health and safety, food,hygiene and licensing regulations.

Maintain an awareness ofexternal factors (including competitors, Government businessinitiatives, current and proposed legislation in relation tooperational activities) which could impact the business.


Togetherwith the Commercial Manager and GMs:
Negotiate all initialconcession agreements with new vendors in a timelymanner.

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