Service Delivery Duty Manager Catering Operations

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time
As a Service Delivery Duty manager you will be responsible for handling an Operations shift independently and able to control the department activities as a whole. Manage all operational aspects of service delivery department during the shift and ensure that products and services for flights and nonflights orders (Lounges Crew training etc.) are delivered to agreed standards within the budget and in line with the hygiene procedures. To achieve success in this role you will need to:
  • Implement management instructions including customer service aircraft delivery and handling food safety HACCP quality control and health and safety.
  • Implementation of full ramp safety program and the compliance of the department with all documents that should be used during training and monitoring.
  • Suggests operations solutions by analysing systems and procedures that are currently in place and proposing alterations to current procedures to increase efficiency. Create new solutions for concerns that do not have set procedures.
  • Maintain high quality of service during the shift.
  • Meet with the airline representatives in relation to aircraft uplifts staff movements and reasonable ad hoc requests.
  • Reports all nonconformances investigates and implements corrective actions to the Senior Management.
  • Responsible for implementing security instrcutions safe working practices and procedures in accordance with QR policies.
  • Ensure ontime performance and effectiveness of the departments through defined procedures controls and personnel management.
  • Investigate conclude and report incident (s) accident (s) and flight delays.
  • Conduct spotchecks internally andexternally in order to ensure that operations are carried on as per the airline standards on schedule.
  • Manage the maintenance of QACC Transport Fleet by Coordinating with QAS maintenance and other service providers regarding the maintenance schedule and reporting any maintenance discrepancies during the day.
Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us impossible is only a challenge. Join us as we dare to achieve whats never been done before. Together everything is possible. Qualifications You should have at least Relevant College or University Qualification to min Bachelors Level with minimum 5 years of jobrelated experience preferably within Airline / Volume Catering Unit. It is preferred if you have had experience in a medium/large flight catering unit leading a team of Operations staff in the position of Duty Manager/Officer. Essential
  • Specialised knowledge of Catering operations and roistering/scheduling
  • Ability to manage the working hours and ensure productivity of manpower effectively
  • Ability to perform under high work pressure
  • Good command over English language
  • Effective communication/presentation skills
  • Managerial skills Ability to delegate work set clear direction and manage workflow
About Qatar Airways Group Our story started with four aircraft. Today we deliver excellence across 12 different businesses coming together as one. Weve grown fast broken records and set trends that others follow. We dont slow down by the fear of failure. Instead we dare to achieve whats never been done before. So whether youre creating a unique experience for our customers or innovating behind the scenes every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.
How to apply If youre ready to transform how millions of global users connect explore and transact then apply now by uploading your CV and completing our quick application form. This job has been sourced from an external job board.
More jobs on

  • Service Delivery Duty Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Service Delivery Duty Manager (Catering Operations)Qatar Aircraft Catering Company Location Doha, Qatar Category Cargo & Airport Operations Job Id Closing Date: JOB DESCRIPTION As a Service Delivery Duty manager, you will be responsible for handling an Operations shift independently and able to control the department activities as a whole. Manage all...

  • Service Delivery Duty Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Service Delivery Duty manager, you will be responsible for handling an Operations shift independently and able to control the department activities as a whole. Manage all operational aspects of service delivery department during the shift and ensure that products and services for flights and non-flights orders (Lounges, Crew training etc.) are delivered...

  • Service Delivery Duty Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    As a Service Delivery Duty manager, you will be responsible for handling an Operations shift independently and able to control the department activities as a whole. Manage all operational aspects of service delivery department during the shift and ensure that products and services for flights and non-flights orders (Lounges, Crew training etc.) are delivered...

  • Senior Manager Catering Operations

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Senior Manager Catering Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Senior Manager Catering Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Catering Operations Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar DOHA LOGIK ENTERPRISES Full time

    Urgent Hiring - CATERING OPERATION MANAGER for our Industrial catering Kitchen.To monitoring the quality of the food and service and for making sure that their outlets perform well.The most important part of the job is achieving good quality within a budget and maintaining high standards of hygiene and customer satisfaction.In charge of all operations of our...

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Dash Catering Full time

    Oversee catered functions, indoor and outdoor. Coordinates with the event host on all aspects of the function. Supervises and trains staff in the coffee catering according to standards. Responsible for making the function space visually appealing and presenting the menu offering for the event. Responsible for the overall sanitation and cleanliness of the...

  • Catering Operations Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Catering Operations Specialist, you will be responsible to provide 24/7 operational support for global catering operations located in Integrated Operations Centre (IOC) by making time critical decisions in support of smooth catering service operations at base and in the network. Additionally, responsible to ensure timely communication of information to...

  • Catering Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Al Mihan Full time

    We are looking for a versatile and well-organized catering manager to oversee our event catering services and will finalize sales contracts and ensure that catering order forms reflect customer requirements. Your duties will include planning menus, organizing venues and equipment, and hiring catering staff.Catering Manager Responsibilities: Determining...

  • Catering Sales Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social...

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Brunel Qatar Full time

    Establish catering section's quality standards for food production and preparations, hygiene, safety, and environmental awareness in accordance with policies and procedures and maintain all Internal quality check record or documents as per the catering services procedure.Plan, organize, and administer the Catering contract, including supervision of...

  • Catering Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Career Maker Full time

    Location BahrainWe are currently seeking an Arabic-speaking Catering Manager t. As the Catering Manager, you will be responsible for overseeing all catering operations and ensuring the highest level of customer satisfaction. This role requires excellent communication skills, strong leadership abilities, and a passion for delivering exceptional service.Job...

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Brunel Qatar Full time

    Establish cateringsection's quality standards for food production andpreparations, hygiene, safety, and environmental awareness inaccordance with policies and procedures and maintain all Internalquality check record or documents as per the catering servicesprocedure.Plan, organize, and administer theCatering contract, including supervision of...

  • Manager Logistics Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Delivery Hero Full time

    About the opportunityManaging the operation of on-demand delivery and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring, measuring, and improving compliance and performance of drivers. Leads a strong team to achieve targets and goals.What's On Your Plate? Directs...

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Integral Group Holding Full time

    Control the staff; train the staff to perform their duties in conformity with health & safety requirements of Municipal regulations, IFS HSE Standards and Clients operating standards and get the best performance and productivity. Plan the menu and controls the food cost & effective consumption of the food material. Coordinate and organize events, parties,...

  • Catering Performance Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Catering Performance Specialist, you will be responsible to manage the performance of a group of catering suppliers ensuring for consistent high-quality delivery in full compliance with QR standards, procedures and budgets. Represents caterer views within Catering Services and ensures clear communication of requirements and standards to supplier...

  • Service Delivery Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Thales e-Security, Inc. Full time

    Service Delivery Manager page is loaded Service Delivery Managerremote typeOn-Site locationsDoha time typeFull time posted onPosted 8 Days Ago job requisition idR Location: Doha, QatarThales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and...

  • Catering Operations Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Qatar Full time

    Holds key control and principalrepresentative for the entire project site. Manages dailyprocurement operations, store room, kitchen, dining rooms, lodgingfacilities, delivery, and transportation of food. Responsible fororientation of new and incoming employees to their assigned tasksin each department. Plans and prepares a schedule of employees,reports,...

  • SAP Service Delivery Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Metazyber Technologies Full time

    Role Overview:The SAP Operations & Service Delivery Manager is responsible for overseeing the daily operations and service delivery of SAP systems, ensuring seamless and efficient service to support business functions. This role involves managing SAP system performance, handling incidents, and ensuring continuous improvement in service delivery processes.Key...