Catering Operations Specialist

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

As a Catering Operations Specialist, you will be responsible to provide 24/7 operational support for global catering operations located in Integrated Operations Centre (IOC) by making time critical decisions in support of smooth catering service operations at base and in the network.

Additionally, responsible to ensure timely communication of information to all relevant parties for delivering the customer promise on all services during normal and disrupted operations to maintain catering operations.


Other key responsibilities are:

  • Responsible for the activities and actions of the catering team at the IOC such that they add value to the business and ensure the delivery of the catering operational promise.
  • Examine and recommend changes to improve the quality and efficiency of the daily operational plan and execution of the daily schedule plan such that recurring issues are eradicated.
  • Responsible for ensuring the development of all operational SOP's for on the day performance delivery and robust handover between shifts and execution of responsibilities in a consistent manner so that IOC catering role become the initial focal point for all immediate 24/7 queries regarding catering issues & concerns.
  • Responsible for making timely decisions, often without complete information or very little seniorlevel guidance; such that the operations and business are protected.
  • Provide daily operational support and input ensuring smooth running of catering operations despite operational disruptions and changes.
  • Responsible for ensuring that decisions and actions taken are tracked and reported to management on regular basis and trends identified are highlighted for resolution. It involve providing operational inputs as required to ensure coordination of all activity between the IOC team and at HQ.
  • Support the management in every aspect to ensure the catering operation works within the final departure window, ensuring all QR flights depart on time with the agreed menu, stores, bars and equipment whilst also plan for irregular operations with longer lead times.
  • Review, analyse and recommend solutions on issues that have a potential impact on flight delays, service segments, meal plans & staff performance.
  • Lead to bridge communication gaps and ensure uptodate operational and catering procedural information are made available such as new routes, menu launches, events or trials etc. so that catering team can provide accurate direction for all catering product and service related issues that may arise.
  • Responsible for ensuring liaison with the IOC management/stakeholders and with internal leadership so that catering teams are fulfilling a valuable role and are seen as being integral part of operational robustness.
  • Responsible to resolve operational issues affecting the existing catering schedule and meal patterns.
  • Based mostly at the IOC and works closely with other teams within the IOC to ensure to provide the appropriate catering input to support the QR operations worldwide and influence/negotiates issue resolution such that all aspects of the operation is covered.
  • Gain specialist input for compliance issues as required whilst ensuring to follow agreed SOPs.
  • Support and undertake new projects and other responsibilities of the department as required due to other personnel absence to ensure continued IOC coverage and smooth function of catering operational activities are maintained.
Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications:

About You

We are looking for a passionate and experienced professional to join the Catering Management Team

  • Min. Diploma, Bachelors Degree or Equivalent
  • 5+ years of experience of managing flight catering operations either in airline or catering suppliers.
  • Proven experience of managing operational environments with fastpaced decisionmaking
  • Advanced knowledge of Galley Loading Plans (GLP), Catering Equipment Packing, Menu Specification, HACCP, and the concept of Halal food
  • Advanced ability to multi task and prioritize tasks during periods of high operational tempo
  • Proven ability to create and execute operational plans to prevent and minimize operational disruptions
  • Expert ability to pay attention to details
About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set tr

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Dash Catering Full time

    Oversee catered functions, indoor and outdoor. Coordinates with the event host on all aspects of the function. Supervises and trains staff in the coffee catering according to standards. Responsible for making the function space visually appealing and presenting the menu offering for the event. Responsible for the overall sanitation and cleanliness of the...

  • Catering Performance Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Catering Performance Specialist, you will be responsible to manage the performance of a group of catering suppliers ensuring for consistent high-quality delivery in full compliance with QR standards, procedures and budgets. Represents caterer views within Catering Services and ensures clear communication of requirements and standards to supplier...

  • Catering Operations Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar DOHA LOGIK ENTERPRISES Full time

    Urgent Hiring - CATERING OPERATION MANAGER for our Industrial catering Kitchen.To monitoring the quality of the food and service and for making sure that their outlets perform well.The most important part of the job is achieving good quality within a budget and maintaining high standards of hygiene and customer satisfaction.In charge of all operations of our...

  • Senior Manager Catering Operations

    4 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Senior Manager Catering Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Senior Manager Catering Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Brunel Qatar Full time

    Establish catering section's quality standards for food production and preparations, hygiene, safety, and environmental awareness in accordance with policies and procedures and maintain all Internal quality check record or documents as per the catering services procedure.Plan, organize, and administer the Catering contract, including supervision of...

  • Catering Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Career Maker Full time

    Location BahrainWe are currently seeking an Arabic-speaking Catering Manager t. As the Catering Manager, you will be responsible for overseeing all catering operations and ensuring the highest level of customer satisfaction. This role requires excellent communication skills, strong leadership abilities, and a passion for delivering exceptional service.Job...

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Brunel Qatar Full time

    Establish cateringsection's quality standards for food production andpreparations, hygiene, safety, and environmental awareness inaccordance with policies and procedures and maintain all Internalquality check record or documents as per the catering servicesprocedure.Plan, organize, and administer theCatering contract, including supervision of...

  • Catering Operations Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Qatar Full time

    Holds key control and principalrepresentative for the entire project site. Manages dailyprocurement operations, store room, kitchen, dining rooms, lodgingfacilities, delivery, and transportation of food. Responsible fororientation of new and incoming employees to their assigned tasksin each department. Plans and prepares a schedule of employees,reports,...

  • Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Integral Group Holding Full time

    Control the staff; train the staff to perform their duties in conformity with health & safety requirements of Municipal regulations, IFS HSE Standards and Clients operating standards and get the best performance and productivity. Plan the menu and controls the food cost & effective consumption of the food material. Coordinate and organize events, parties,...

  • Director of Catering Events

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctions as the business leader of the property's Catering Sales Department and manages the property's reactive and proactive...

  • Female Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Rise Group and Partners Full time

    Job Description: FEMALE Catering Supervisor / Coordinator - لبنان والأردنKey Responsibilities: Catering Coordination_: Oversee all aspects of outside catering events from planning to execution, ensuring seamless coordination with clients, vendors, and team members. Team Leadership_: Lead and motivate a diverse team of catering staff, including...

  • Catering Chef

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar AL DYAFA TOWER HOTEL Full time

    Manage the preparation and production of food, setting up workstations with all needed ingredients and cooking equipment. Capable to handle manage bulk orders of catering and events.- lead and manage the at least 50 kitchen staff and train them. Assist with menu development, specify food items standards, control and maintain food inventories, adhere to...

  • Catering Sales Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social...

  • Female Outside Catering Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Rise Group Full time

    FEMALE Outside Catering Supervisor - CoordinatorStarting Salary: QAR 4,000 PLUS Free Shared Accommodation and TransportationKey Responsibilities: Catering Coordination_: Oversee all aspects of outside catering events from planning to execution, ensuring seamless coordination with clients, vendors, and team members. Team Leadership_: Lead and motivate a...

  • Catering Executive

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels & Resorts Full time

    Wyndham is now seeking a Catering Executive to join our team at Wyndham Doha West Bay in Doha, N/A.Job Summary:The Catering Executive is responsible for effectively selling the public space, food and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel. The Catering Executive establishes new accounts, generates...

  • Service Delivery Duty Manager Catering Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

    As a Service Delivery Duty manager you will be responsible for handling an Operations shift independently and able to control the department activities as a whole. Manage all operational aspects of service delivery department during the shift and ensure that products and services for flights and nonflights orders (Lounges Crew training etc.) are delivered to...

  • Restaurant Order Taker

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar panache catering Full time

    Job Summary:As an Order Taker at Panache catering, you will play a vital role in providing outstanding customer service by accurately and efficiently taking orders from customers both face-to-face and over the phone. Your attentiveness, friendly demeanor, and familiarity with cashier systems will contribute to ensuring smooth operations and a delightful...

  • Assistant Banquet amp Catering Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

    JOB RESPONSIBILITIESFully able to maintain the Company Standards Policies and Procedures.Entirely capable to Prioritize Organize and Delegate Work Assignments.Directs performance of all Banquet Staff and follow up with corrections immediately.Motivates Staff as a cohesive unit at all times.Continuously Promotes Positive Work Relationship with Kitchen Staff &...