Software Database Management Support Engineer- QatarOffshore

2 weeks ago


Baladīyat al Ghuwayrīyah, Qatar DIYAR UNITED Company Full time
A

Accountabilities:


Responsible forinstallation of standard and non-standard data platform tools onthe Terminal Server (Citrix, VDI) examples of tools like Azure DataStudio, VS Code, Python, Git, SQL Server, SSMS, IDQ Developer,etc.

Familiarity with ETL Process & Data IntegrationPlatform like IICS, Azure Data factory , etc.
Responsible for theset-up and configuration of Data Extractors, Monitoring System,Processing Systems.
Responsible for Citrix/VDI server publishingsupport and ensuring user readiness on Citrix/VDIenvironment.
Support Business & Product SMEs in facilitationof UAT testing & validation.

Create & Presentingchanges for new Functionalities/Enhancements in Company CAB meeting(and keep track of changes).Handle incoming support requestsreported on the service management platform.

Ensure the performanceof daily health checks of the applications, scripts, andinfrastructure by support team.
Ensure SLAs to better level thancustomer contract.
Handle break/fix and configurationissues.
Maintain a log of troubleshooting on the service managementportal platform throughout the incident lifecycle.
Conduct rootcause analysis and present required reports for internalreview.
Assess the impact of changes performed by the vendor andinternal teams and mitigate/remove any risk on theapplications.
Support SME in onboarding vendor resources.
Handle offhours calls as per agreed ticket priority. B.

Experience:
3-5/-years of Work-Related experience

C Qualifications:


Goodunderstanding and experience of working with different types of DBslike SQL Server, AZ SQLDB, PostgreSQL.Prioritize , schedule, andescalate issues (when required) to appropriate team.

Create/Maintainall relevant documentation as required.
Organize and coordinatingrecurrent meetings with Third Party/Service. Provider/Vendors toensure timely resolution of incidents(when required) to theappropriate team.
D.

Education:
Bachelors degree or equivalent in thefield of Computer Science, Engineering, or Information Technologypreferred

E General Skills:
Excellent English communication skills(written and oral).Passion to keep up to date in technology andpromote best practices.
Strong critical thinking, analytic, problemsolving and troubleshooting skills.
F.

General Remarks:
The role isin Diyar United Company
  • Qatar Offshore Opportunity.
The budget forthe role is advised further based on the location.
Qatar based /Transferable visa is a plus.

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