Claims Officer

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time
JobSummary andPurpose

Monitor and timely process claims related to Nakilats commerciallymanaged fleet collaborate and align with all related stakeholdersinternally to get the best possible outcomes via the charterpartyterms and/or support in negotiations with the relevantcounterparties.

Accountabilities

Core Accountabilities:

1. Build awellestablished knowledge of charter parties and their commercialimplications in any regard that may result in exposure toclaims.
2. Monitor the performance of the vessels againstthe charter parties and highlight any areas that may result in anydemurrage and offhire claims as necessary.
3. Monitor theperformance of the vessels in line with charter party warrantiesand generate a monthly summary report highlighting any areas ofover/underperformance (actual and potential). Further followupimmediately with the vessels technical manager to address anyunderperformance observations or concerns.
4. Recommendactions to resolve performance issues and continuously work towardsthe performance and efficiency of the fleet of ships.
5.Monitor track and execute relevant cost reimbursement claims tocharterers while liaising with the relevant internal stakeholdersi.e. Insurance Finance Fleet etc.
6. Provide relevantdocuments and information to successfully address any audit(internal and/or external) requirements.
7. Support postfixture operators by ensuring compliance with charter partyterms.
8. Ensure compliance with proper proceduresregarding management and approval of claims with refence to therespective and relevant internal lines of approval.
9.Monitor and track the Charterers accounts in collaboration withFinance from a financial perspective to highlight any areas ofconcern where transactions would need attention. i.e. Hire claimscost reimbursement etc.
10. Facilitate regular meetingswith Charterers for business discussions on the topic of claims asrequired.

Legal andInsurance:
11. Review terms of Charter Partywith Legal and Insurance functions and ensure that companysinterests are protected by ensuring necessary insurance coverage isin place proper defense is arranged through vessels P&IClub and finally seek reimbursement of relevant expenses fromcharterers as per charter party clauses.
12. NegotiateTCP claims seek legal advice and provide recommendation to Head ofChartering.

Planning:
13. Use all possible means for voyage planning including the use ofsoftware tools to monitor and coordinate all activities related tovoyage. Also analyze variance between the voyage plans versus theactual plan while generating report for the Head ofChartering.
14. Support the team in coordinating theperiodical meetings with vessels technical manager to address anytechnical/operational issues which could have a commercial impactas well as address any customers concerns.
15. Supportthe team in in coordinating timely between Charterers and vesselstechnical manager to conduct any Owners related matters (e.g. SIRECrew change spares delivery lube oil supply) with minimum deviationand minimum (target zero)offhire.

Accountabilities2

GenericAccountabilities:

QualityHealth Safety & Environment (QHSE):
16.Adhere to all relevant SHEQ policies procedures instructions andcontrols so that NAKILAT provides a safe world class secure andenvironmentally responsible service to customers the public and itsown people.

Policies Systems Processes& Procedures:
17. Implement approvedpolicies processes and procedures and provide instructions tosubordinates to ensure their proper implementation.
18.Recommend updates for the divisions relevant P&Ps forclaims as deemed appropriate to cope with evolving businessneeds.
Others
19. Support the Senior CharteringOfficers operators by ensuring compliance with charter partyterms.
20. Support in collecting data to prepare relevantboard packages (for each JV/Operator in Nakilat fleet).
21. Carry out any other duties as directed by the immediatesupervisor.

Accountabilities3Accountabilities4CompetenciesAchievement Oriented Intermediate Collaboration & Team Work Intermediate Customer Centricity Intermediate Drive Vision Intermediate Empower & Nurture TalentIntermediate Interactive CommunicationIntermediate Solution Oriented Intermediate Analytics and Reporting Practitioner Business Development Practitioner Business Impact Analysis Practitioner Business Risk Practitioner Chartering and Commercial ManagementPractitioner JV Stakeholders ManagementPractitionerKey ResultAreas
  • Properutilization of commercially managed fleet by identificationminimizing claims exposure.
  • Policies andprocedures compliance and timely processing of charterer accountitems.
  • Management of deviations in the vesselsvoyages or performances in coordinate with Charterers via SeniorChartering Officer
  • Summarize such deviationsclaims over/underperformances that tracks progress of claimmanagement by way of commercial exposure and timeliness ofactions.
  • Optimize Charterer accounts in termsof financial items; hire claims reimbursement claimsetc.
Interactions and WorkingRelationsInternal :
  • Fleet Divisionfor technical and operations support to vesselperformance.
  • Accounts/Finance/Treasury Ops forhire remittance receipt and payment tovendors
  • Legal / Insurance for contract reviewclaims insurance and P&I matters
External:
  • Charterers for performanceand claims discussions
  • JVpartners
  • Agents for port information vesselactivities at port
  • Bunker brokers/traders forsecure bunkers for vessel and update on bunkerprice
  • Shipowners
  • Shippers
  • Receivers
  • Traders
  • PortAgenciesworldwide
FinancialAuthorities
  • AsperTOFA
Qualifications Experience and JobSkillsQualifications:
  • Degree inBusiness/Economics/Technical of Marine Engineering or any otherrelevant field.
  • Diploma in ship management andoperations (ICS preferred).
  • Diploma in shipchartering (ICSpreferred).
Experience:
  • Aminimum of 4 years of relevant experience as a charterer shippingand commercial operator in a shipowning company chartering desktrading desk International Oil & Gas Company or brokeragehouse.
  • Ideally most recent position shouldinvolve commercial and postfixture operations of vessels preferablyLNGCs VLGCs ortankers.
JobSpecific Skills:
  • Experiencein contracts and claims negotiation will be an addedadvantage.
  • Good knowledge of ShippingCommercial management Chartering and PostfixtureOperations.
  • Good record of leading and managingclaims negotiations and minimizing commercialexposure.
ClaimsOfficerDepartment: CommercialCity: 1101

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