Movement Operations Officer

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar International Organization for Migration Full time

Position Title
:
Movement Operations Officer (Field Support)


Duty Station
:
Doha, Qatar


Classification
:
Professional Staff, Grade P2


Type of Appointment
:
Fixed term, one year with possibility of extension


Estimated Start Date
:
As soon as possible

Closing Date
: 26 February 2024

  • Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_
  • UN agency in the field of migration, works closely with governmental, intergovernmental and_
- non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the_
- benefit of all. It does so by providing services and advice to governments and migrants._

IOM is committed to a diverse and inclusive work environment. Read more about diversity and

Applications are welcome from first

  • Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo_
- (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;_

  • Iceland; Kiribati; Lao People's Democratic Republic (the); Madagascar;_
  • Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;_
  • Palau; Saint Kitts and Nevis; Saint Lucia; Solomon Islands; Suriname;_
  • The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu_

_ Context:
_

Since the inception of IOM in 1951, Movement Operations have been and continue to be a
fundamental pillar of the Organization's work. The organized movement of persons in need of
international migration assistance is a primary mandate of the Organization and a cornerstone
of IOM's operations. This mandate has resulted in the international transport of more than 15
million migrants and refugees worldwide. Movement Operations departments in various IOM
missions, coordinated under the division of Resettlement and Movement Management (RMM) in
the Department of Operations and Emergencies (DOE) at IOM's Geneva Headquarters, are
responsible for all aspects of travel for migrants and refugees under IOM's auspices, in
accordance with the various framework agreements with resettlement and receiving
Governments and partners across the spectrum of the Organization's Programmes.

Under the overall supervision of the Head of Office (CAS) and the direct supervision of
Movement Operations Manager (Field Support), the Movement Operations Officer (Field

Page 1 / 5

Support) is responsible for supervising movement operations activities in the field., with the

following duties and responsibilities:

_ Core Functions / Responsibilities:
_


  • Oversee up to four teams of staff members undertaking field activities in an assigned area or
areas, such as at an airport, transit center, third-party facility, camp-based operation or
sub-office, or in relation to transportation, including supporting staff development processes
such as hiring, providing training, assigning duties and giving feedback to staff members on their
performance on a regular basis to ensure high quality work and the accurate completion of field
support activities.

  • Oversee the efficient and effective management of airport services for arriving and departing
individuals, including in relation to documentation, luggage, escorts, and special services.
Ensure staff at airports deliver the highest quality service possible and interact in the appropriate
way with airport and government officials and handle urgent issues as they occur. Monitor the
work schedule, ensuring there is adequate coverage for daily flights, and validate all hours
worked for HR. Process relevant financial paperwork for airport services in coordination with the
IOM finance department.

  • Oversee staff as they assist individuals at transit centers or third-party facilities. Monitor the
weekly shift schedule, ensuring coverage is adequate to maintain a professional, safe, secure,
and clean environment; address issues as they arise. Continually seek ways in which IOM can
improve services, including in relation to food, water, non-food items, shelter, sanitation,
briefings, signage, and youth services; for third party facilities, regularly conduct checks to
ensure accommodation is up to IOM standards. Manage assets and inventories, ensure stocks
are continually acceptable, supervise quality control of vendors, and manage the fleet of transit
center vehicles and related driving schedules, staff, and paperwork, if relevant. In coordination
with the finance and procurement units, handle all paperwork related to facilities, including
payment and procurement requests.

  • Oversee staff undertaking the coordination of timely and adequate services for meals, snacks
and water for individuals staying at Transit Centers, third party facilities or during transit in
airports and other locations. Work closely with meal providers to ensure meals are culturally
appropriate, hygienic, and cost efficient; as needed, identify new vendors to provide services
and negotiate agreements with them.

  • Ensure selection mission support, exit permit support and interpretation services are
co

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