Program Coordinator

2 weeks ago

AlJumayliyah, Qatar Axios International egypt Full time

Position:

Program Coordinator PositionPurpose The purpose of this role is to co-ordinate patientapplications in Patient Access Program(s) in the region.

Thejobholder is required to help represent Axios in daily meetingswith patients, doctors and carry out administrative duties whichwill be both field and office based Duties and Responsibilities

  • Liaise with hospitals, distributors, pharmacies andpatients
  • Co-payment reimburse solution administration
  • Work closely with the Program Manager to secure patientfile approval
  • Ensure that patient file are complete andready to be submitted in a timely manner and in accordance with theproject processes, workflow and timeline
  • Carry outpatient, Doctor, Pharmacy and private sector visits for projectflow
  • Ensure that current patients receive theirmedications quickly and efficiently
  • Prepare timelymonitoring reports (monthly) with patient numbers and charitiessupport as well as quality assurance. Reports (quarterly) forinternal This includes monitoring and tracking patient files incollaboration with Axios staff in "real time"as patients proceed through the program
  • Maintain andupdate electronic Program files, including patient and qualityassurance data
  • Attending and completingPharmacovigilance, Pharma and Product Training provided by theClient with a clear understanding of how to collect and reportsafety data
  • Reporting any adverse events/productcomplaints as per client's requirements and/or AxiosSOPPs
  • Conduct all program activities through exclusiveuse of Axios' Patient Management System (PMS)
  • Conduct administrative duties for the office Relationships
  • Work closely with Line Manager and Program Assistant inthe region
  • Reporting to the Line Manager in region
  • Work with the related divisions of Axios
  • Maintain ongoing and frequent communication with Axios staffincluding Axios global staff Competencies
  • Application ofjob Knowledge
  • Concern for Order and Quality
  • Adaptability and flexibility
  • Dependability
  • Teamwork Educational Background and Experience
  • A Degreeor Diploma in Social Work or Public Health is ideal
  • 1 to2 years working experience in an administrative roleis ideal
  • Good command of both spoken and written English
  • Experience in data monitoring and management
  • Experience in customer service management Job Circumstances
  • The position is based in our regional office, and itdoes entail frequent travel to Clients and partners which may beoutside your designated region
  • Flexibility in ability totravel as well as working hours isessential

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