Reservations Executive

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full time

Ready to make a difference for customers, colleagues and your career? Do you want a future worth getting excited about? This is the place to be.

We have an exciting opportunity for an experienced Reservationist to join the team at our Premier Inn in Dubai.

Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 750 hotels.

Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain's leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region.

At Premier Inn we make every day experiences special for millions of customers and create excellent career opportunities for people like you.

Currently we have 7 hotels in the Middle East and an exciting pipe line of new hotels opening in the foreseeable future.

We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet

What is the purpose of the job?


As a Reservation Sales Consultant, you will be responsible for providing a quality and customer service driven, end to end service for Wholesale, Airline and Group business reservations segments.

And every day to constantly elevate the guest care quality and provide a fantastic service that our guests love.

  • Your daytoday work:_
  • Provide exceptional customer services in accordance with the brand standards.
  • Effectively and professionally manage all reservations for customers.
  • Support the Contact Centre by managing corporate bookings during off hours.
  • Generate good Sales Leads for the company to acquire new customers.
  • Ensure that the system and booking documentation is accurate and up to date.
  • Be a brand ambassador and follow and maintain the Company's Quality & Compliance Standards.
  • Be able to configure rates in Opera PMS system based on all signed contracts.

What are we looking for?

  • Education and Experience:_
  • You will be likely to have minimum of one year experience in Reservation department of a branded hotel.
  • High School Diploma preferred.
  • Advanced English language.
  • Arabic language is an asset.
  • Skills and Competencies:_
  • Possess guest service skills and excellent communication skill.
  • Detailed & Customer service orientated.
  • Ability to work independently and as part of a team.
  • Must be able to handle multitude of tasks in an intense, ever changing environment while remaining calm, collective and accurate.
  • Able to type 25 words per minute.
  • Computer literacy in Windows, MS Office Suite, CRS systems is an added advantage.

What we offer
At Premier Inn, you will have a competitive benefits package, rewards and recognition. You will have opportunities to develop and grow. The chance to build yourself a long and varied career doing something you really love.


At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values.

We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people's skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams.

We put emphasis on a 'promote from within' culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.


Job Types:
Full-time, Permanent

Pay:
QAR1, QAR2,025.00 per month
  • Reservation Executive

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar MTS Globe Full time

    Ensure all clients/agents request and reservations are answered and reconfirmed in a timely manner. Maintain all reservations for all services accurately in our reservation system. Following payments of each booking before arrival a must. Reconfirm bookings with all suppliers internally and externally. Ensure a successful and smooth operation through...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full time

    Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requestsEnsuring that the quality of reservation is maintained in terms of guest details, rates, payment methods, etcPlanning and using efficient organizational skills to run the daily operation.To spot-Check reservations made the previous...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar voco Full time

    Sell the voco Doha West Bay Suites product and services using up-selling and suggestive selling techniques Promote the Hotel's products and services Maintain a high level of product and service knowledge about voco Doha West Bay Suites. Prepare and execute action plans which increase reservation sales and associated business Offer waitlist reservations, if...


  • Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full time

    Ready to make a difference for customers, colleagues and your career? Do you want a future worth getting excited about? This is the place to be. We have an exciting opportunity for an experienced Reservationist to join the team at our Premier Inn in Dubai.Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 750 hotels. Premier...

  • Reservations Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Plaza Inn Hotel Full time

    1. Knowledgeable of the entire Reservation Procedures.Allocates daily tasks to Reservations staff. Monitors staff productivity and performance, take appropriate action when necessary to ensure departmental goals and targets are achieved.Review daily reservations and arrival reports.Responsible for the preparation of occupancy forecast.Responsible for...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar voco Full time

    Sell the voco Doha West Bay Suites product and services using up-selling and suggestive selling techniques Promote the Hotel's products and services Maintain a high level of product and service knowledge about voco Doha West Bay Suites. Prepare and execute action plans which increase reservation sales and associated business Offer waitlist reservations, if...

  • Reservation Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Inc. Full time

    Reservation ManagerJOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some videos tooJOB\_DESCRIPTION.SHARE.HTML Westin Hotels & Resorts Job DescriptionJob Number Job Category Reservations Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar Schedule Full-Time Position Type Management JOB SUMMARYAssists with...


  • Doha, Baladīyat ad Dawḩah, Qatar SPHC Full time

    Join our extraordinary worldDistinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Reservations Supervisor with luxury and lifestyle brand hotel experiences to join...


  • Doha, Baladīyat ad Dawḩah, Qatar InterContinental Hotels Group Full time

    Join our extraordinary world Distinguished design, superlative style,warm and genuine service make this Luxury & Lifestyle Collection truly unique and special. With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Reservations Supervisor with luxury and lifestyle brand hotel experiences to...

  • Reservation Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc. Full time

    Job Number Job Category ReservationsLocation The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    Understand the key principles of Accor Pricing Strategies and Revenue ManagementMaximize rooms revenue through the conversion of telephone calls into salesConsistently offer professional, friendly and engaging service to our external guests who call hotel main lineAnswer hotel's main telephone number and handle with Raffles and Fairmont standardsProcessing...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleSupervises the day to day Discover Qatar reservations team which will provide 24/7 coverage to DQ and QRH network offices for reservations and operational related services. Support DQ QRH management by facilizing and accommodate clients need in close coordination with internal DQ QRH teams. To ensure the reservation team update the DO QRH...

  • Reservations Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Plaza Inn Hotel Full time

    Job Objectives:This position is crucial to the success of the hotel and is responsible for creating an outstanding first impression of the Plaza Inn Hotel. It is important to provide a positive image from the start by greeting the guest over the phone and providing an overview of the facility as well as a comprehensive description of the room types that will...

  • Cluster Reservation

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar RAFFLES Full time

    Full-timeJob Type: PermanentJob Schedule: Full-TimeCompany Description#BeLimitlessWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can...

  • Cluster Reservation

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar RAFFLES Full time

    Company DescriptionBeLimitlessWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By...


  • Doha, Baladīyat ad Dawḩah, Qatar MME Full time

    Position Title: Reservation Sales Associate Arabic Female onlya leading luxury yacht rental company in Doha, is seeking a Reservation Sales Associate to join our dynamic and enthusiastic team. As a Reservation Sales Associate, you will be the first point of contact for our esteemed clients, guiding them through the booking process and ensuring their journey...


  • Doha, Baladīyat ad Dawḩah, Qatar RAFFLES Full time

    Company DescriptionBeLimitlessWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By...


  • Doha, Baladīyat ad Dawḩah, Qatar Midtown Full time

    (LOCAL HIRING)"We are looking to hire qualified female to be work on Sales & Reservations.Requirements: Diploma degree in related field. Experience minimum 2 years on Hospitality and Cleaning Services or any related field. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Proficient in using Microsoft...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    Understand the key principles ofAccor Pricing Strategies and RevenueManagementMaximize rooms revenue through theconversion of telephone calls intosalesConsistently offer professional, friendlyand engaging service to our external guests who call hotel mainlineAnswer hotel's main telephonenumber and handle with Raffles and FairmontstandardsProcessing...

  • Executive Assistant

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full time

    An Abu Dhabi Government investments business is looking to hire an Executive Assistant.You will support a Senior Partner and their teams of ten to thirty employees, responsible for assisting with meeting coordination, travel and hotel reservations, expense reports, and any other administrative duties as assigned. Ideally, they are looking for someone with...