Program Coordinator

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Northwestern University Full time

The Program Coordinator for the Communication Program at Northwestern Qatar (NUQ) provides management for an education, research, and/or operations program/project, recommending goals, assessing feasibility and ongoing performance, and providing day-to-day oversight of administrative and operational functions and the Communication Exchange program between NU-Q and NU.

The Program Coordinator reports to the Program Director.

Administration

  • Manages day to day operations.
  • Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
  • Manages design and development of program databases; compiles & analyzes data; prepares reports.
  • Reviews processes and recommends changes to incorporate stateoftheart technology as appropriate into administrative, recruitment, marketing, and educational components.
  • Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
  • Acts as liaison to IT to ensure technology systems are properly installed & maintained.

Budgets & Financial

  • Participates in budget preparation.
  • Maintains budget & associated analysis & reports.
  • Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
  • Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
  • Processes transfer &/or appropriation charges & may balance &/or close accounts.
  • Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US or e
- mail from customers/vendors; corrects or escalates.

Communication, Outreach & Recruitment

  • Develops coordinated, consistent marketing and brand messages.
  • Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
  • Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

Evaluation

  • Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
  • Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
  • Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
  • Implements corrective actions required as a result of surveys or other indicators

Events

  • Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
  • Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NUQ.
  • Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Faculty Support

  • Arranges colloquium & seminar coordination, & faculty travel planning.
  • Supports academic program needs, including program meetings and relevant program administrative tasks such as scheduling and course planning.
  • Supports faculty in completing forms and submitting required review materials, faculty payments, classroom coordination, etc.

Program Development

  • Reviews programs/projects to increase efficiencies to support growth.
  • Manages speaker selection, communication, and topic development.
  • Leads program/project updates and improvements.

Strategic Planning

  • Administers & maintains existing strategic plans.
  • Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
  • Performs other duties as assigned.

Minimum Qualifications & Competencies

  • Successful completion of a full 4year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
  • 1 year program/project administration or other relevant experience
  • Demonstrated advanced proficiency with the Microsoft Office Suite of products, particularly PowerPoint.
  • Demonstrated excellent oral and written communication skills, interpersonal and organizational skills.
  • Proven ability to take initiative and make sound decisions without direction.
  • Growth mindset and eagerness to adapt to constantly evolving environments.
  • Openmindedness to promote empathy and to foster creativity, innovation, and collaboration
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