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Employee Relations Supervisor

4 months ago

Baladīyat al Ghuwayrīyah, Qatar Reliance Health Full time

  • Responsible for creating a fair, respectful, diverse and high performance culture enabling people to contribute their best. Develop, deliver and maintain business focused employee relations strategy that meets the needs of the company.
  • Manage disciplinary, grievances and compassionate related issues.
  • Provide support and guidance to managers and employees on issues related to work conflicts. Department Strategy
  • Contribute to the strategic development of the Human Resource function by developing a progressive, business focused employee relations strategy that meets the current and future needs of the Company. Grievances
  • Manage the grievances process and procedures.
  • Act as point of contact from HR to resolve, discuss and support issues arising from managers' or employees' grievances.
  • Conduct and manage disciplinary meetings.
  • Extend support to managers and employees to resolve conflicting issues at the most lower level possible.
  • Employee Relations Management
  • Identify and implement positive employee relations programs that lead to an efficient, motivated and engage workforce.
  • Develop and deliver programs to promote employee retention.
  • Follow up on issues emerging from employees' satisfaction surveys and exit interviews for capturing employee inputs.
  • Gather information on employees' feelings about factors that affect employees' morale, motivation, and efficiency.
  • Contribute to the continued improvement the Company health by monitoring performance indicators, such as sickness absences, levels of grievances and disciplinary, work/ life balance, and developing initiatives and solutions to enable positive trends. Employee Support
  • Conduct and manage new employee's orientation programs.
  • Compile, generate and provide relevant information and directions for employees.
  • Communicate and coordinate with employees families' on settlement and repatriation issues.
  • Develop documents/communication materials to ensure that the workforce is aware of the Companys HR policies and standards. Medical Issues
  • Coordinate with company،¦s Medical Officer, on issues related to employee،¦s health and aptness to work.
  • Investigate and monitor employees،¦ sick leaves and medical issues.
  • Expert Advice
  • Provide responsive and high quality support, training and advice to all parts of the business including management to ensure the appropriate administration of all employees' relations issues in a particular grievances, poor performance and disciplinary action.
  • Provide accurate advice on issues arising from employment contracts and local legislation.
  • Investigation
  • Track and capture systematically the development of issues from the inception through to their resolution; Investigate and follow up on grievance, harassment and disciplinary cases, conduct grievance and disciplinary interviews with employees and produce the necessary investigation reports with recommendations.
  • Investigate and follow up on unexplained leaves of absence/employee behaviors. Auditing
  • Audit and examine employees' records to ensure compliance with standards and regulations. Minimum Qualification
  • Bachelor's Degree
  • Diploma or certification in Human Resources is preferable. Minimum Experience
  • 5-6 Years in experience in Human Resources.
  • Work experience within GCC is mandatory. Job Specific Skills
  • Negotiation
  • Interpersonal
  • Business Skills and Understanding
  • Financial Awareness
  • Communication
  • Problem solving