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Team Leader

4 months ago

Doha, Baladīyat ad Dawḩah, Qatar Zahrawi Medical Full time

About Zahrawi Group:


Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets.

The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

job Brief:
The incumbent is accountable to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits

Policies & Procedures:

  • Adhere to all Zahrawi Policies & Procedures as applicable.

Supervisory Responsibilities:

  • Ensuring that each individual in the team and the Unit as a whole meets the target assigned to them for profitable sales growth.
  • Collecting weekly reports from team about their target, market sales, and new products in the market.
  • Delegating shortterm targets for the team members.
  • Motivating the team members and making sure that they achieve their targets.
  • Sending bi
- weekly reports to the Division Manager about individual and team performances.

  • Preparing and managing the yearly budget and marketing expenses in coordination with the Division Manager.
  • Forecasting Monthly and Quarterly figures in relation to the yearly budget.
  • Ensuring all members of the team adhere to Zahrawi's standards

Market Knowledge:

  • Conduct market research to identify new potential customers.
  • Analyze market trends to identify new products in the market and understand their advantages and disadvantages.
Identify product improvements and new products to evaluate their position in the industry.

  • Plan and assist with new product releases and events.
  • Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking stateoftheart practices, and participating in professional societies.

Business Development:

  • Establish contact with new customers to inform them of our products and brands, understanding their need and customizing the offer.
  • Provide potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Follow up with the new customers after the demo session to negotiate contracts and packages.
  • Ensure all details of the contract are compliant with our rules & regulations.

Marketing:

  • Coordinate with the Marketing Department for any new materials that need to be done.

Sales:

  • Maintaining relationships with existing customers by providing them with support, information, and guidance.
  • Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
  • Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Assisting the customers in answering all productrelated questions in a professional and timely manner.
  • Recommend new service improvements to further build on the relationship.
  • Advise helpful new product recommendations and suggestions to customers to increase revenue.
  • Negotiate contracts and packages with existing customers.
  • Maintain quality service by establishing and enforcing Zahrawi standards.
  • Contribute to the team effort by achieving the annual target set by the management and assisting the team when needed.

Data Track:

  • Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

  • Place orders with the concerned purchase coordinator.

Invoicing:

  • Coordinate with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery:

  • Follow up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
  • Coordinate with the warehouse for timely deliveries.

Application:

  • Conducting training session to customers.
  • Assisting the customers with the equipment that is being used.
  • Running validation tests with the customers to ensure that they fully understand how to use the equipment.
  • Solving any issues that they might be facing while using the equipment.

Requirements:

-
Education:Bachelors Degree

-
Experience: 5+ years of experience
-
Job Specific Skills:Experience within the surgical line is required
  • Qatar market experience is required
  • Good presentation skills
  • Good communication

Location:
Qatar - Doha

Job Type:

FULLTIME

Job Posting Date:

Division/Department:
Surgical