Call Centre Supervisor

- Must be able to join immediately- Must have a valid QID- Must have a minimum of 2 years of relevant experienceOffice Location - BarwaOffice timings - 8:00am to 5:00pm; Sun - Thursday(5 days a week)Job Type: TemporaryContract length: 6 monthsApplication Question(s): Can you join immediately?Experience:Call Centre: 2 years (preferred)License/Certification:...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Supervisor to join our team and play a pivotal role in providing outstanding service to our valued customers. Handle calls and complaints professionally in a timely and...

Job Summary:As a Maintenance Call Centre Executive, your primary responsibility will be to handle incoming calls from customers regarding maintenance and repair issues. You will be expected to provide excellent customer service, troubleshoot problems, schedule maintenance appointments, and ensure timely resolution of issues.Responsibilities: Answer incoming...

Job Summary:We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries or issues. This is an excellent opportunity for individuals who enjoy...

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.Main Job Tasks and Responsibilities: Answer calls professionally Respond promptly to customer inquiries Research required information using available resources Handle and resolve customer complaints Provide customers with...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Job Summary:The role holder is responsible for developing and managing effective scheduling and manpower systems for the contact center and other related customer business units.Responsibilities: Analyze historical call trends and forecast future trends. Prepare staff schedules based on business needs. Monitor and address Call Centre SLA issues, including...

Key Responsibilities:- Supervise and Lead: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met.- Quality Assurance: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions.- Performance Metrics:...

Wash N Fold is looking for Area Supervisor Wash N Fold is looking for Area SupervisorConsiderable Experience - Good management SkillsGood communication skills - English speakingCan work multitasking - Can work well under pressurePreferably male and female (Filipino) - Open for free lance visa, visit visa, transferable visaLocal Hiring in DohaSend CV at: ...

Call Center Agent Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains...

Organises, directs, manages, and co-ordinates the functions of the Clubs which comprises 5 Clubs (DRC, JRC, DGC, DWS & DFC), Cinema and Sport Complex, Youth Centre, Community Centre, Football Fields, Cricket Field and the Library. Responsible to the communities to provide high quality recreational services as well as organizing community events and functions...

Technical Support StaffAre required to provide on call support and resolutions to the field staff. Technical support agent will be the key point of contact between field staff and office operations. The agent will guard the Help line for field technicians.AGENT Responsibilities: i. Taking incoming calls supporting filed technicians. ii. Identify the issue...

Teamwork: Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive resultsActively participate in wider hotel meetingsInteract with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication

Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and Development:Train new hires and provide ongoing coaching and development...

Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

We are HiringPosition:Call Center Agent**Must have - 5 years' experience in QatarDuration: PermanentSalary: NegotiableDuty Hours: Daily 12:00pm to Night 01:00am (Shifts)Job location: Mall of Qatar, Pearl, Souq WakifAbu Hamour, Tawar mall, Vendome mall,Musheireb, Centro mallDuties and Responsibilities:Obtain client information and queries by answering...

PublishedJanuary 15, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Call Center Agent for Doha, Qatar.Job Responsibilities: Provide product and service information to customers. Research required information using available resources. Management and resolve customer complaints. Identify...

Be part of the 5-star team. Grow and develop your career through this opportunity.We are looking for Agents to join our team for Qatar Airways Doha Contact Centre in Qatar. This is an exciting opportunity to explore and be part of the Aviation industry.Your specific responsibilities will include: Respond professionally to inbound calls from customers and...

_Arabic and English (bilingual) IT Call center Executive_ResponsibilitiesAnswering customer calls and addressing their queries or concerns.Providing information about products or services offered by the company.Assisting customers with placing orders, making reservations, or processing payments.Handling customer complaints and resolving issues in a...

Responsible for providing customer service andtechnical support to customers via phone, email and chat. This caninclude responding to customer inquiries, resolving customerproblems, and providing product or serviceinformation.