Contact Centre Supervisor

Job Summary:The role holder is responsible for developing and managing effective scheduling and manpower systems for the contact center and other related customer business units.Responsibilities: Analyze historical call trends and forecast future trends. Prepare staff schedules based on business needs. Monitor and address Call Centre SLA issues, including...

Be part of the 5-star team. Grow and develop your career through this opportunity.We are looking for Agents to join our team for Qatar Airways Doha Contact Centre in Qatar. This is an exciting opportunity to explore and be part of the Aviation industry.Your specific responsibilities will include: Respond professionally to inbound calls from customers and...

Are you friendly and personable? Do you have a passion for customer service? We're on a mission to make sure everyone who uses Vodafone knows there will always be someone on the other end of the line. Someone who can help, listen to their issues, and make them feel valued. We're aware that our contact centre staff can really make a difference to our business...

Join a top-notch team and grow your career!We are seeking Agents to be part of the Qatar Airways Doha Contact Centre team in Qatar. This is a fantastic chance to venture into the Aviation industry.As a Customer Contact Centre Agent, your mission will be to deliver exceptional service to Qatar Airways customers through various communication channels like...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers. Manage service level of all customer service...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer to join our team and play a pivotal role in providing outstanding service to our valued customers.Manage service level of all customer service aspect of the HIA...

About the role: Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers.Manage service level of all customer service...

About the role: Hamad International Airport is a dynamicand innovative aviation company dedicated to delivering exceptionalcustomer experience. We are seeking a motivated Contact CentreOfficer (Arabic Speaker) to join our team and play a pivotal rolein providing outstanding service to our valued customers.Manage service level of allcustomer service aspect of...

Wash N Fold is looking for Area Supervisor Wash N Fold is looking for Area SupervisorConsiderable Experience - Good management SkillsGood communication skills - English speakingCan work multitasking - Can work well under pressurePreferably male and female (Filipino) - Open for free lance visa, visit visa, transferable visaLocal Hiring in DohaSend CV at: ...

University of Doha for Science and Technology (UDST) - Profile:University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelor's and Master's degrees in addition to certificates and diplomas. UDST has over 50 programs in the fields of Engineering Technology, Business Management,...

Job Summary:The role holder ensures effective customer service at Kahramaa branches, handling walk-in inquiries, addressing complaints, and resolving issues.Responsibilities: Handle all customer inquiries and complaints at Kahramaa branches. Provide information on Kahramaa services, register complaints, and resolve queries. Track and resolve customer service...

Key Accountabilities Nurture and grow our contact databases of subscribers signed up to our email newslettersUse appropriate social media to support revenue generating objectives of the Building CentreUse appropriate social media to support awareness and engagement objectives of the Built Environment TrustDevelop regular analytics reporting that tracks...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Organises, directs, manages, and co-ordinates the functions of the Clubs which comprises 5 Clubs (DRC, JRC, DGC, DWS & DFC), Cinema and Sport Complex, Youth Centre, Community Centre, Football Fields, Cricket Field and the Library. Responsible to the communities to provide high quality recreational services as well as organizing community events and functions...

Position Title: Bilingual Trainer (English and Arabic)Subjects: Principles of Marketing (مبادئ تسويق), Principles of Management (مبادئ ادارة), and Principles of Macroeconomics (اقتصاد كلي)Location: Doha, QatarCompany: ETIC Managerial Training CentreEmployment Type: [Full-Time/Part-Time/Contract]Application Deadline: June 18,...

Welcome to a world where ambitions fly highQatar Airways recruitment team will be coming to Tunisia by March 2023.Join our award-winning team of culturally-diverse professionals and take your career to new heights.We are looking for talented individuals, to be part of our team based at our office in Doha, Qatar.***Join us as Customer Services AgentBased in...

We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward.As a Security Supervisor you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as: Supervise other Security Officers and...

We are currently recruiting for Senior Operations Officer - WFM within Qatar Airways Customer Contact Center.Operational accountabilities include: In cooperation with Manager Contact Centre Operations (MCCO), the role will be accountable for the administration, optimization and implementation of a standardized WFM Contact Centre software solution for the...

Generate new B2B leads Acquire and retain business from new B2B accounts Work closely with supervisor to understand the market dynamics and define and execute strategies to develop business on B2B clients Be accountable for the execution of the sales plan, resulting in the increase in number of sales through those clients Manage B2B accounts with...

Generate new B2B leadsAcquire and retain business from new B2B accountsWork closely with supervisor to understand the market dynamics and define and execute strategies to develop business on B2B clientsBe accountable for the execution of the sales plan, resulting in the increase in number of sales through those clientsManage B2B accounts with professional...