Fine Dining Restaurant Waiter

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Rise Group Full time
Fine DiningRestaurant Waiter and Captain Waiter

Position Overview:

We are looking for highly qualified Captain Waiters / Waiters with Fine Dining experience to take charge of our front-of-house service and provide exceptional dining experiences for our guests.

As the Captain Waiter, you will lead the waitstaff, ensure smooth service flow, and maintain high service standards while creating a welcoming and enjoyable atmosphere for our patrons.


Key Responsibilities:

Team Leadership:

  • Supervise and guide the waitstaff, assigning duties, and ensuring they provide attentive and efficient service.
  • Train new waitstaff members, providing them with product knowledge and service techniques.
  • Foster a positive and motivated work environment, encouraging teamwork and collaboration.

Guest Relations:

  • Greet guests warmly, assisting with seating arrangements, and accommodating special requests.
  • Interact with guests throughout their dining experience, ensuring their needs are met and resolving any issues or concerns promptly.
  • Maintain a professional and friendly demeanor, creating a positive impression of the restaurant.

Service Coordination:

  • Oversee the dining room's organization and flow to ensure timely and smooth service.
  • Coordinate with the kitchen to ensure timely preparation and delivery of food orders.
  • Monitor table turnovers and manage reservations effectively during busy periods.

Quality Control:

  • Ensure that all food and beverages are presented according to the restaurant's standards.
  • Conduct regular checks of table settings, cleanliness, and ambiance to maintain highquality dining experiences.
  • Address any service issues and take corrective actions to enhance guest satisfaction.

Upselling and Sales:

  • Promote menu items and daily specials, using suggestive selling techniques to increase revenue.
  • Encourage the waitstaff to upsell and provide product knowledge to enhance the guest experience.

Cash Handling and Billing:

  • Manage billing and cash handling processes accurately and efficiently.
  • Handle guest payments, process credit card transactions, and provide accurate change.

Qualifications and Requirements:

  • Proven experience as a Waiter or in a similar leadership role within a fine dining or upscale restaurant setting.
  • Indepth knowledge of food and beverage service techniques, including wine service and proper table settings.
  • Outstanding communication and interpersonal skills to interact effectively with guests and team members.
  • Excellent organizational and time management abilities to handle multiple tasks during busy periods.
  • Strong leadership qualities, with the ability to motivate and guide the waitstaff effectively.
  • Availability to work flexible hours, including evenings, weekends, and holidays, based on the restaurant's operating hours.

Application Question(s):

  • Have you been interviewed at Rise Group Head Office before? Yes or No? PREVIOUSLY INTERVIEWED APPLICANTS NEED NOT APPLY AGAIN.
  • In which country are you currently located?
  • If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
  • Which country are you from? (Nationality)
  • What is your age right now?
  • Do you have a valid Qatar ID or only a work visa with NOC?
  • Have you read and confirm the job description and salary details for this role?
  • Did you work as a Waiter in a fine dining set up before? Yes or No? If Yes, in which country and what is the name of the restaurant / hotel?

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