Service Improvement and Scrutiny Manager

About the role:As Customer Service Improvement Specialist, you will be responsible for helping us achieve this ambition:Responsible to gather intelligence to customer behaviours and industry standards, with the aim of developing improvements programs that support the creation and maintenance of a customer centric airport environment. Develops methods to...

About the role:As Customer Service Improvement Officer, you will be responsible for helping us achieve this ambition:Deliver customer service and terminal operational training within the department, as well as conduct customer service and operational improvement campaigns on a regular basis with the aim of creating and maintaining a customer centric airport...

About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel whowill be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

About the Role:At Hamad International Airport we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

About the role: You will be responsible for creating, owning and implementing a sustainable and effective Continuous Improvement and Transformation plan (CI&T). You will advocate CI&T solutions and methodologies to close any performance gaps in the assigned portfolio. You will lead process improvement and techniques, bringing transparency to operational and...

Duties And Responsibilities To lead the Diocese's work on National Standard 1: Culture, leadership and capacity. 1.1. Working together with senior leaders in the Diocese of Peterborough and the Peterborough Cathedral to ensure there is a safe and healthy safeguarding culture, with effective leadership, resourcing and scrutiny arrangements necessary to...

About theRole:At Hamad InternationalAirport we believe that success starts with exceptional people. Weare on keen on finding the right personnel who will be responsibleto provide excellent Customer service and Terminal operationtraining as well as conduct customer service and operationalimprovement campaigns besides maintaining a customer centricairport...

The role responsibilities include:Deliver maintenance engineering services that meet company its clients, and applicable statutory and regulatory requirements.Review the existing maintenance strategy, verify if they meet performance standards, GMS, regulatory requirements and prepare maintenance strategy for project specific new equipment and support...

· Develop and implement auditplans, defining scope, objectives and timelines for auditengagements. Coordinate with senior management and customers tounderstand business processes andrisks.· Lead and manage audit teams,assign tasks, provide direction, and monitor their work to ensureaccuracy, completeness, and adherence to auditstandards.· Stay up to date...

Category: Quality/InspectionIndustry: Oil & GasCity/Country: Doha, QatarLocation: QatarPosition:Senior Continuous Improvement (CI) Coach**Location :Doha, QatarDuration :12 monthsWork Status :Resident, SingleKey Responsibilities: Responsible for the delivery of complex business improvement activities. Role models the identification of opportunities for...

Understand the demand of consumers to provide timely service and solutions.Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.Keep records of...

Leading and managing the delivery of IT services to clients, managing customer relationships, and ensuring service excellence.Proven experience in managing IT services, strong customer relationship management skills, understanding of service delivery processes and best practices.Overseeing IT operations and infrastructure, managing teams, implementing best...

About Hamad International Airport: Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years. About the role: Identify through research and...

We are looking IT Service Delivery Manager (Arabic) for Qatar.Key Responsibilities:1. Service Management:Develop and implement service delivery strategies, policies, and procedures to ensure effective IT service delivery.Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.Monitor and maintain service...

Senior Business Improvement Analyst (Special Projects) - Qatari NationalHamad International Airport Location Doha, Qatar Category Cargo & Airport Operations Job Id Closing Date: JOB DESCRIPTION About Hamad International Airport: Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and...

Develop and implement audit plans: Define scope, objectives, and timelines for audit engagements.Lead and manage audit teams: Assign tasks, provide direction, and monitor work for accuracy and adherence to audit standards.Stay updated on regulatory changes: Ensure compliance with laws, regulations, and accounting standards.Identify potential risks: Evaluate...

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Identify through research and...

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Identify through research and...

Business Process Improvement Specialist - Qatar Join the FIFA Infrastructure Boom Public Works Government AuthorityLocation: Doha, QatarRef# 219The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar's...