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Bell Boy
2 weeks ago
Bellboy job description and General duties
- Welcoming guests at the main entrance, and greeting them appropriately as per the time.
- Escort guests to their rooms and explain hotel facilities.
- Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest's request.
- Assist with valet parking during the arrival and departure of the guest.
- Receive and store the guest luggage and keep a proper record of level tags
- Store the guest's luggage in the luggage room and respond to their request.
- Tie the luggage tags to the guest's luggage, especially for group checkin.
- Guide the guests to arrive at the reception desk and to wait beside them.
- Receive the room key from the front desks and escort the guest to the room.
- If guest want to change the room be prepared for, transferring baggage from one room to another.
- You should remember the guest by name especially;repeat guests,
long-staying guests and
always greet guests as saying Welcome again
- Recommend to the guest about the Food and Beverage outlets' operational times.
- Quickly check the guest room when the guests checking out to ensure that they have not forgotten any personal items.
- Act like a doorman and give the first and final impression on arrival and the departure of the hotel guest.
- Clean and maintain the baggage room and work area assist in maintaining
- Report to the reception desk or bell captain about any malfunctioning equipment.
- Maintains and upkeep the appearance of the hotel lobby and entrance.
- Be fully aware of what functions are going on in the hotel
- Able to explain relevant information relating to hotel facilities, and on all places of interest around the hotel.
- Note down any request that has made from the hotel guest and act quickly without the fail.
- Fully cooperate with colleagues and hotel concierge.
- Appropriately dressed when on duty and to have discipline at all times.
- Participate in preshift briefing and coordination meetings scheduled or ordered by the Bell Captain or the Front Office Manager.
Experience required for the bellboy
years of experience may require
- Able to speak the English language clearly and fluently.
- Ability to Provide excellent customer service and maintain a professional demeanor.
- Ability to communicate effectively with others both verbally and written.
- Able to move the lift, carry, push, pull, and place objects weighing less than or equal to 80 pounds.
- You may require a stand or walk for a longer period of time.
- You should not have any problem with overhead below the knees, bending twisting and pulling.
Salary:
From QAR2,000.00 per month
Application Question(s):
- Do you have a valid QID/Residence Permit with NOC?
- If you're selected, how soon you can join?
- What is your salary expectation? (Mention Basic, Housing and Transportation)
Experience:
Bell Boy: 3 years (required)
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