Welcome worker

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Pullman Ciawi Vimala Hills Resort Spa &Convention Full time
  • Responsible for providingfriendly, efficient and professional service to the guests for allaspects related to front office.
  • To be a touchpoint for the guests at arrival, departure and throughout theirstay.
  • To offer a warm welcome to all guests andto ensure that they enjoy their stay and are being offered thefinest personal service.
  • To anticipate guestneeds, efficiently handle cash transactions and provide guests withthe highest level of service while adhering to Pullmanstandards.
  • To monitor room status anddiscrepancies.
  • To manage any guest complaint ina professional manner, by resolving it, making sure the guest issatisfied, and recording it in the PMS.
  • To beaware of all VIPs visiting or staying in thehotel.
  • To call MOD for VIP arrivals providingrelevant information following Pullman VIPguidelines.
  • To maintain an accurate GuestHistory ensuring the profiles are correctly updated and merged inorder to avoid duplicate profiles and to pre-register all recurringguests.
  • To properly follow all QTA and localgovernment requirements concerning hotel guests andfiles.

  • Welcome worker

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Pullman Ciawi Vimala Hills Resort Spa & Convention Full time

    Responsible for providing friendly, efficient and professional service to the guests for all aspects related to front office.To be a touch point for the guests at arrival, departure and throughout their stay.To offer a warm welcome to all guests and to ensure that they enjoy their stay and are being offered the finest personal service.To anticipate guest...


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