Senior Technical Author Ubuntu And Canonical ProductsRemote

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Canonical Qatar Full time

Responsiblity:

onsibilities

  • Workand communicate effectively with software developers, productmarketing, and product managers to write and maintain high-qualitydocumentation.
  • To plan, write, edit and revisetechnical information and documents, including user manuals,general overviews, configuration/installation instructions,tutorials, test plans, and productspecifications.
  • Collaborate with the team oftechnical writers, and facilitate product and software developmentteams.
  • Assess, analyze and evaluate versatileaudiences, including non-technical users, system administrators,integrators, and programmers.
  • Create state ofthe art technical documents, including API Developer Guides, UserGuides, In-Platform documentation such as welcome instructions andtooltips, Integration Guide, product documentation, andmore.
  • Create other client aids such as anonline demo, online video, online help, guided tour, and othereducational guidelines and techniques
  • Transformcomplex documentation into simple concepts that are easy tounderstand by the end-users
  • Study and evaluatethe user feedback to retrieve information on documentation and useit to enhance usability.
  • Work as an editor andbuild constructive criticism to ensure fluency in trainingdocumentation throughout the team
  • Analyze themetrics used for training and assess the customer feedback to alignthem with future investments intraining


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