Commercial Director

2 weeks ago

Baladīyat al Ghuwayrīyah, Qatar Hilton Full time

The Commercial Directoris a role model for the commercial community and develops teams andindividuals in these functions whilst being a Key business partnerto the Hotel General Manager.

They support hotels in deriving themost value from Hilton Sales teams.

The Commercial Directors roleis key to seize new opportunities through strong customer relationsand works as an Ambassador for the company with our Owners and KeyStakeholders.

The role ensures that commercial managementstrategies are set for all revenue streams and that all systems areused to their full potential to yield the highest possible amountof revenue from all available space, whether in Rooms, MeetingSpace, outlets or other revenue departments.

Driving overall FMSresults gaining an Unfair share through a disciplined execution ofcommercial activities. A Commercial Director will be lead, coach,develop, recruit and retain future talents.

He/she will manageperformance, develop and evaluate the commercial team members onthe agreed KPI's, whilst working effectively as part of a4D structure on property.

Specifically, a Commercial Director willperform the following tasks to the highest standards:

  • Directly accountable for driving the Top line Budget and Forecastby implementing a commercial strategy and business plan through toexecution using the Hilton Commercial Focus process and allavailable business tools and intelligence available. Deliver as aminimum the budgeted revenues across all revenue streams, Toinclude but not limited; All Rooms, GC&E, F&B,Leisure and Spa with a control on cost of sale, route to market,channel shift and marketing / Ecommerce opportunities.
  • Work with the GM, Finance and Operations Director to ensure profitsare maximized in line with TGOP and EBITDA targets set.
  • Ensure Business Review Guidelines (current to + 5 years) allPricing & Rate Quotation Strategies are in place in orderto maximize all pricing components of sales and cateringopportunities and achieve positive group market share.
  • Support various On Property, RDOS's, and Area Marketingteams in coordinating hotel level marketing, sales and publicrelations activities. Liaise with regional support and brand teamsto provide maximum benefit to hotel performance.
  • Supportthe Cluster Revenue Managers/On Property Revenue Manager and RMCCto establish an optimal mix, review and validate forecasts, developstrategies for different demand periods, and review and approveretail and group pricing strategies.
  • Develop andmaintain strong relationships with all stakeholders, owners, hotelteams, Hilton matrix support teams to ensure commercial benefits ofthe hotel.
  • Presents commercial strategies to RegionalTeam and key stakeholders.
  • Consistently conforms toHilton brand standards and corporate identity and utilizes allcommunication tools (under the guidance of regional marketing andBPS).
  • Keeps in touch with Market trends and review/amendstrategies accordingly in line with the evolving market conditions.
  • Participate in the leadership activity of the Hotel andRegion.

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