Resort Hub Sales Agent| Salwa

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

What are we looking for?

A Resort Hub Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


• Meet, greet, and approach the guests in resorts, water parks, restaurants, swimming pools, beaches and any other may be required.


• Selling and implementing strategies for business growth, including upselling programs to many revenue-generating outlets. i.e., resort outlets, weddings, BBQs, etc.


• Communicate effectively with hotel teams and ensure hotel departments are fully briefed on the requirements of guests.


• Offer and explains to guests the facility of the resort, selecting and suggesting options suitable for the guest's needs.


• Answers guests' questions and inquiries.


• Seek verbal feedback from guests regularly and respond to all Guest queries promptly and efficiently.


• Perform hotel site tours with guests.


• Monitor, screen, respond to and distribute incoming communications.


• Design, upload, extract and maintain customer databases.


• Collect payment and do reservations in different system


• Manage, record, and resolve promptly Guest complaints, and be able and empowered to resolve situations to completion towards complete guest satisfaction.


• Identify opportunities for up-selling and promoting when appropriate. Demonstrate a thorough understanding of all facilities and services provided within the resort, villas and water park.


• Maintain good communication and work relationships in all hotel areas


• Attend all daily briefings and related Meetings.


• Comply with hotel security, fire regulations, and all health and safety legislation


• Act by policies and procedures when working with equipment and property management systems


• Assist with other departments, as necessary.


• Ensure the monthly target is met for guest satisfaction, Sales target on all areas.


• Perform courtesy calls to all guests to ensure satisfaction during the stay and ensure all the guests left the property happy and satisfied.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of local market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

What are we looking for?

A Resort Hub Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


• Meet, greet, and approach the guests in resorts, water parks, restaurants, swimming pools, beaches and any other may be required.


• Selling and implementing strategies for business growth, including upselling programs to many revenue-generating outlets. i.e., resort outlets, weddings, BBQs, etc.


• Communicate effectively with hotel teams and ensure hotel departments are fully briefed on the requirements of guests.


• Offer and explains to guests the facility of the resort, selecting and suggesting options suitable for the guest's needs.


• Answers guests' questions and inquiries.


• Seek verbal feedback from guests regularly and respond to all Guest queries promptly and efficiently.


• Perform hotel site tours with guests.


• Monitor, screen, respond to and distribute incoming communications.


• Design, upload, extract and maintain customer databases.


• Collect payment and do reservations in different system


• Manage, record, and resolve promptly Guest complaints, and be able and empowered to resolve situations to completion towards complete guest satisfaction.


• Identify opportunities for up-selling and promoting when appropriate. Demonstrate a thorough understanding of all facilities and services provided within the resort, villas and water park.


• Maintain good communication and work relationships in all hotel areas


• Attend all daily briefings and related Meetings.


• Comply with hotel security, fire regulations, and all health and safety legislation


• Act by policies and procedures when working with equipment and property management systems


• Assist with other departments, as necessary.


• Ensure the monthly target is met for guest satisfaction, Sales target on all areas.


• Perform courtesy calls to all guests to ensure satisfaction during the stay and ensure all the guests left the property happy and satisfied.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of local market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    What are we looking for?A Resort Hub Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Meet, greet, and approach the guests in resorts, water parks, restaurants, swimming pools, beaches...

  • Resort Hub Sales Agent

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    What are we looking for?A Resort Hub Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Meet, greet, and approach the guests in resorts, water parks, restaurants, swimming pools, beaches...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    What are we looking for?A Resort Hub Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members.To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Meet, greet, and approach the guests in resorts, water parks, restaurants, swimming pools, beaches...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    A Resort Experience –Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.What will I be doing?As a Resort Experience –Concierge Manager, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Reservation Sales AgentIdeally, you'll have some or all of the following competencies and experience we're looking for: Similar experience in a luxury hotel and/or resortExperience with Opera is preferredStrong organizational skillsStrong English communication skills, additional language is an advantageAbility to work in a fast-paced environmentAbility to...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Handyman| Hilton Salwa

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    A Handy Person is responsible carrying out daily maintenance, maintaining stock levels, and ensuring rooms and corridors are in working order to deliver an excellent Guest and Member experience.What will I be doing?As Handy Person, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent Guest and Member experience....


  • Doha, Baladīyat ad Dawḩah, Qatar Travel Hub Full time

    As a Sales Manager (Travel and Tourism). You will be responsible for leading the aggressive development and implementation of short-and-long-term marketing strategies, plans & campaigns and sales activities. This position requires building and managing strong industry relationships locally, regionally and worldwide to support the mission, goals and...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    Due to Travel restriction in Qatar, we are considering only locally available candidate in Qatar with NOC.A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner. What will I be doing?As a Room Attendant, you are responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Resort Experience –Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.What will I be doing?As a Resort Experience –Concierge Manager, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Resort Experience –Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.What will I be doing?As a Resort Experience –Concierge Manager, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional...

  • Reservations Agent

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar DoubleTree by Hilton Hotel Doha Old Town Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full time

    As a Guest Service Center Agent, you will be responsible for dealing with guest requirements in a courteous and professional sales-oriented manner to both internal and external guests.Similar experience in a luxury hotel and/or resortVery good English communication skills, fluency in other languages is essentialStrong organizational skillsAbility to work in...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    A Villa Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.What will I be doing?A Villa Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    A Villa Host Manager supervises the Villa Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.What will I be doing?A Villa Host Manager, you will oversee the Villa Host Team which is the main connection between the Guest, the hotel, and the various hotel departments....


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Sales Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar brilliant mind events Full time

    BM Events, an on-demand staffing agency located in Qatar, is currently seeking an enthusiastic and dedicated Sales Agent to join our team.Responsibilities: Develop new business relationships, identify prospects, and generate leads Present and sell our staffing services to potential clients Maintain and expand relationships with existing clients Meet and...

  • Banking Sales Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Vistas Global Full time

    We are looking to hire qualified Banking Sales Agent to join our dynamic team. Provide inputs and feedback to entire Transaction banking team on client needs and industry trends. Devise strategic business plan to enhance the product penetration. Work closely with other teams to crosssell products across investment strategies. Act as a key client contact...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Salwa Beach Resort & Villas Full time

    A Mechanical Technician is responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent Guest and Member experience.What will I be doing?As a Mechanical Technician, you are responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent Guest...