Team Member Restaurant Supervisor

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

A Team Member Restaurant Supervisor is responsible for managing the Team Member Restaurant operations to deliver an excellent Team Member experience while training staff and working within budgeted guidelines.


What will I be doing?


A Team Member Restaurant Supervisor will also be required to operate the Team Member Restaurant, and manage, train, & develop team members and work within budgeted guidelines.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage the Team Member Restaurant operation, reporting to the Team Member Restaurant Manager
  • Maintain exceptional levels of customer service
  • Manage, train and develop the Restaurant team
  • Manage Team Member concerns and queries in a timely, polite and efficient manner
  • Support the budgeted guidelines in relation to Food and Payroll
  • Accountable for monthly stock takes
  • Follow the departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Receive feedback on Team Member satisfaction levels with a focus on continuous improvement, reporting to the TM Restaurant Manager
  • Be environmentally aware and follow heart of house requirements as per Hilton standards
  • Organize together with the HR Department, special events and activities at the Team Member Restaurant
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?
A Team Member Restaurant Supervisor serving Hilton brands is always working on behalf of our Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Supervisory Food and Beverage experience
  • Able to meet operational and financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all

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