F&b Operations Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Al Khebra Driving School Full time

Overseeing daily business operations and branches by visiting the outlets and coordinating Front of the House and Back of the House restaurant operations on a daily basis.


  • Creating SOP, KPI'S for each section / department / designation and implementing the SOP with the support of the Training Officer and the Chef that will maintain future restaurant operations.
  • Creating and Monitoring of the P&L Statement.
  • Developing and implementing growth strategies by making a proper plan.
  • Ensuring that the manpower and their shifts are organized as per the requirement and standard.
  • Estimate future needs for kitchen utensils and Assets required for the new branches.
  • Controlling operational & food costs and identify measures to cut the wastages and also to control the leakages.
  • Recommend ways to reach a broader audience (e.g. social media ads, radio advertisement, etc.)
  • Manage restaurant's good image and suggest ways to improve it.
  • Ensuring that the outlets are complying with the hygiene and safety regulations.
  • To review the product quality regularly and research new vendors for controlling the purchases.
  • Ensuring that the inventory at the store level is monitored and controlled properly as per the company requirement.
  • Ensuring that the items distributed (Raw and Packing Materials) to each outlet are followed as per the SOP and within the sales criteria so as to avoid the wastages.
  • Ensuring that the outlet staffs are delivering quality service in order to maximize customer satisfaction.
  • Ensuring that all the customer complaints are addressed properly and actions are taken accordingly.
  • Appraise staff performance and provide feedback to improve productivity.
  • Contributing with the Finance team for creating a successful Budget plan and also to monitor on a monthly basis the Budget Variance Report.
  • Analyzing the detailed reports of Income and Expenditure from Finance on a weekly, monthly and annual basis.
  • Analyzing and ensuring that accounting and financial data are correct.
  • Working when there is an event, spot checking during holidays, Fridays, also checking the operations in the night shift, etc.
  • Working hours will be minimum 10 to 12 hours daily.
  • Ensuring that the staffs are wearing proper and standard uniform during the operations in the restaurant.
  • Researching and identifying growth opportunities.

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (required)


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