Automotive Service Advisors

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar IRS Tunisia Full time
1. Establish rapport and trust with customers.

  • Document vehicle problems by listening to customers describe them and by asking probing questions.
  • Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed (if necessary).
  • Maintain extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointment/scheduling system to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.).
  • Maintain communication with the Workshop Controller and Technicians to obtain information on updates and status of repairs.
  • Offer additional maintenance and repair services to customers when appropriate.
  • Undertake additional related responsibilities as required.

Job Types:
Full-time, Permanent

Salary:
QAR8, QAR10,000.00 per month

Experience:

  • Automative service advisor: 5 years (preferred)

Language:

  • English (preferred)
  • Arabic (preferred)


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