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Strategy Director
2 weeks ago
for their clients who are looking to transform their end-to-end digital experience.
They will be responsible for the planning, development and oversight of the delivery of strategic experience and service design work streams for a key client running one of the most exciting, and high-tech mega-projects.
In a nutshell, you will:
- Be responsible for developing strategies (both online and offline), and working with the creative, strategy and implementation teams to ensure outputs delivered are aligned to client requirements.
- Support the formulation of strategic objectives and KPOs in partnership with clients.
- Manage and direct client expectations with critical activities including facilitating and reporting on client workshops, presenting and rationalising design solutions and building strong working partnerships.
- Plan, conduct and analyse summative user testing sessions.
- Develop and articulate personas, service blueprints, journey maps.
- Oversee the delivery of the user experience workstreams whilst ensuring that the artifacts produced deliver against the set objectives.
Key Responsibilities:
- Understanding and expanding upon client KPOs to develop channel strategies and a holistic strategic framework.
- Formulate research objectives.
- Develop a research plan articulating research methods.
- Conduct and analyse qualitative research, and manage research activities in compliance with ethics standards and data privacy regulations.
- Communicating research findings including personas, experience and journey mapping, service blueprints to key stakeholders.
- Work in collaboration with the client and project team to prioritise product features and drive the planning of roadmaps.
- Develop goal based user journeys delivering against KPIs; define user experience goals, user centric taxonomy and personalised experiences
Job Information:
- Job Reference: JO
- Salary: Negotiable
- Salary per: month
- Job Duration:
- Job Industries: Business Development
- Job Locations: Qatar
- Job Types: Permanent
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