Complex Director of Revenue Management

5 months ago

Qatar Marriott International, Inc Full time

**Job Number** 24016990

**Job Category** Revenue Management

**Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

Responsible for maximizing revenue and profit associated with rooms and function space. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Oversees all the processes associated with demand, revenue, price positioning, forecasting, inventory management and opportunity analysis. Works with the Sales Strategy Team to develop the hotel sales strategy and ensures implementation and evaluation. Identifies future revenue opportunities and effectively communicates strategies within the Hotel Team. Fosters productive relationships with Hotel Stakeholders.

This role is also responsible for the recruitment, mentoring and supervision of team members; and is considered support for the Market/Cluster Director.

SCOPE

Functions as a senior Revenue Management leader within a Market or Cluster Organization, and in some cases with Area Leadership approval may support a single property.

KEY RESPONSIBILITIES

Managing Projects and Priorities
- Provides revenue strategy expertise and leadership to the Property Leadership team/s.
- Ensures full Revenue Management system and Revenue Management tool adoption to drive revenue & profit opportunities for the hotel(s).
- Determines sales strategies and communicates recommendations to Property Leadership.
- Prepares, communicates and critiques weekly and monthly hotel rooms projections.
- Establishes and maintains effective and rational pricing strategies for rooms and function space.
- Oversees the annual pricing process for transient, group and catering segments.
- Supports the annual business planning process and generates annual room revenue budget.
- Evaluates effectiveness of property participation in electronic sales channels. Validating hotel participation, rate set up, information accuracy and competitor positioning.
- Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.
- Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
- Identifies and communicates revenue and profit opportunities to property leadership team.
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Prepares sales strategy meeting agenda, supporting documentation and leads property meetings.
- Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Ensures that all rates are loaded correctly and in a timely manner and selling through all relevant distribution channels.
- Ensures execution of regional and/or market demand generation activities; implementation and analysis.
- Checks distribution channels for hotel positioning, placement, rate parity and information accuracy.
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Ensures compliance with Marriott policies and procedures.
- Enforces Marriott’s Best Rate Guarantee and monitors rate parity across all channels.

Building Successful Relationships
- Develops and manages internal key stakeholder relationships, working closely with the Hotel Leadership Team/s.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Drives team engagement with motivation and recognition.

Leading Discipline Team
- Manages the LPA process for any direct reports and supports career progression through utilization of career pathing and training resources.
- Ensures that the interview and selection process is followed as per Marriott standards, and all new team members receive a structured onboarding.
- Develops, implements and maintains onboarding / training of Revenue Managers / Executives.
- Communicates performance expectations in accordance with job descriptions and monitors progress.
- In a Market or large Cluster team, this position will deputize for the Director in their absence.

CANDIDATE PROFILE

EDUCATION
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.

OR
- 4-year bachelo

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