Receptionist Intern
2 weeks ago
Local Hire Only.
RECEPTIONIST DUTIES:
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
TELEMARKETING DUTIES:
- Cold calling companies using a given phone directory to sell company services.
- Answering incoming calls from prospective customers
- Using scripts to provide information about product's features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer's requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer's personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
- Updating customers details on our database, and then sharing this information with the sales staff.
- Tending to highly technical or serious questions and complaints.
- Informing staff of individual and overall sales targets to promote accountability within the team.
- Assigning shifts in accordance with the target market's availability.
- Creating achievable sales goals that grow progressively larger over time.
REQUIRMENTS:
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and resultsoriented
- Patient and able to handle customer rejection
- Proficiency in Microsoft Office Suite
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and timemanagement skills, with the ability to prioritize tasks
- Customer service attitude
- Professional attitude and appearance
- Solid written and verbal communication skills
Experience:
Google Sheet: 1 year (required)
Language:
- English (preferred)
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