Technical Support Manager

Moreover, technical support officers need to talk to users directly, as well as create written documentation, requiring excellent written and verbal communication.Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and...

1- IT Technical Support (First Line Support)IT Technical Support will act a first line of support, also will play key role in monitoring the effectiveness of IT supportactivities, and in assessing the need for additional IT support resources based on incident type, criticality, resolutiontime, etc. the IT support personnel will provide immediate IT support...

The Level 2 (L2) IT Support is responsible for providing technical assistance and support related to computer systems, hardware, software, Activ Directory ( Mcsa), network, and other IT-related issues. This role involves resolving complex technical problems, implementing solutions, and ensuring efficient IT operations within the organization. The L2 Support...

Microsoft Dynamics Technical Support5 years of experience in AX Dynamics technicalExperience in Dynamics 365 technicalHave some functional exposure in major modulesSalary: QAR8, QAR10,000.00 per month

We are seeking a skilled Technical Support Engineer proficient in implementing and supporting ManageEngine ServiceDesk Plus and ManageEngine EndpointCentral solutions based in Qatar. The ideal candidate will be responsible for providing technical assistance and support to our clients, ensuring the smooth implementation, configuration, and maintenance of...

The Responsibilities Include Provide technical support to end users on various technical issues and problems relating to software that is used by internal and external customers. This includes our Customer Relationship Management System, Event Management System, data analytical tools like Tableau, and other customer-serving SaaS products like HiveBrite and...

Nair Systems is currently looking for Technical support for ourQatar operations with the following terms & conditions.Skills & Experience: Minimum 6 years' experience. Should have good communications and coordination skills. Experience in desktop and Application L1 support, (L2 support for windows platform) Good knowledge of Windows platform and...

Managing ticket workload across a number of customers, escalating issues where appropriate, and providing resolution to issuesLiaising with internal Customer Managers, Service Desk, Incident, and Problem Managers and Change Managers, whilst being involved in the management of major incidents and performance reportingCommunicating and escalating critical...

Key Responsibilities:1.Implementation and Configuration:Lead the implementation and configuration of ManageEngine ServiceDesk Plus and ManageEngine EndpointCentral solutions for our clients.2.Technical Support:3.Training and Documentation:Conduct training sessions for clients on how to use ManageEngine solutions effectively. Create and maintain technical...

We are excited to share that one of our prestigious customers is looking foran experienced Infrastructure and Technical Support Lead with strong project and facilities management background to support a major transformation and a new project.The central purpose of therole is to provide infrastructure and technical support to a specific Project.The project is...

Become an authority on several production system installations in terms of managing the technical aspects of the applications.Participate in ongoing implementation projectsProvide advanced technical support for day of operation flight and crew tracking and related products, in relation to the Service Level Agreement(s)Assist the client with knowledge...

We are excited to share that one of our prestigious customers is looking for an experienced Infrastructure and Technical Support Lead with strong project and facilities management background to support a major transformation and a new project. The central purpose of the role is to provide infrastructure and technical support to a specific Project. The...

Creating emergency lighting designs and all related technical documentation and calculations needed for the offering process and customer satisfaction.Supporting the different local and regional sales teams providing technical support on products, systems, application including finding cost-effective solutions.Collaborating with the different operational...

Job DescriptionWe are excited to share that one of our prestigious customers is looking for an experienced Infrastructure and Technical Support Lead with strong project and facilities management background to support a major transformation and a new project. The central purpose of the role is to provide infrastructure and technical support to a specific...

Job Post: Technical AssistantJob Location: QatarQualification: Bachelor's degree/Diploma in chemical engineering or equivalent with appropriate technical background. Good communication skill in reading and writingNature of Experience: 5-7 years' Experience in handling technical documents in Oil & Gas Field Knowledge of ASSAI Project Data Management system,...

Looking for Technical Support Specialist/EngineerPosition Specification: Term: Outsourcing contract (Yearly Renewable up to 3 Years). Type: Full time position. Shift: to cover 24/7 in different rostered shifts Schedule: 5 days a week. Hours: 42.5 hrs. /week. Location: Multiple Locations in Doha. Must be in Qatar with transferrable visa and NOC. Can join at...

Job ObjectivesThe incumbent is primarily responsible for providing technical assistance to computer system users. He will answer questions or resolve computer problems for clients in person, via telephone or from a remote location. He will also provide assistance concerning the use of computer hardware and software, including printing, installation, word...

Respond to technical customer requests in accordance with our SLAs and own them until resolution.Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues.Proactively identify, develop and maintain support knowledge documentation.As part of a global support team, working on...

Responsibilities: Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved Act as the initial point of contact for all computer and system related concerns from clients or other employees Assist management in creating training materials pertaining to computer troubleshooting...

TECHNICAL SUPPORT SERVICESResponsibilities:These include, but not limited to:Liaise with internal departments/units, and external government bodies. Preparing different correspondences and draft responses as required. Translate documents and reports from English to Arabic and vice versa. Conduct research and prepare presentations or reports as assigned....