Boutique Supervisor

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

About the role


As Boutique Supervisor, you will be responsible for the efficient running of the boutique both front and back of house.

Leads the boutique team in providing an iconic customer experience, to achieve all company set objectives, maximising boutique contribution through exploiting sales and maintaining cost controls.


Key accountabilities include:

  • Make the most effective use of space and stock available to the boutique by maximising sales and minimising wastage of resources.
  • Ensure that the merchandise is displayed effectively using promotional material to reflect current demand
  • Achieve sales budget for assigned boutique.
  • Undertake sales forecasting and monitoring of inventory levels and take corrective actions.
  • Implement instore marketing, cross selling activities in order to achieve KPIs laid down by the business.
  • Manage the boutique in accordance with Qatar Duty Free & respective brand's policy to establish an operation that meets performance levels as outlined by management.
  • Maintain and develop the image of Qatar Duty Free and the respective brand.
  • Maintain the correct basic stock levels within the boutique and carry out necessary interventions to reduce stockout situation negatively impacting sales.
  • Implement boutique layout, visual merchandising, stock and fixture positioning according to brand guidelines
  • Manage a team including; in boutique training, recruitment (where applicable), motivation, coaching, development, disciplinary and performance appraisals.
  • Ensure regular training is provided to the brand staff as required based on seasonal collection guidelines received from the brand.
  • Participate in setting sales targets by staff for assigned brands and monitor the same on a periodic basis.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before.

Qualifications:

About you- Relevant Vocational, Tertiary or Trade qualification (a business course in Merchandise Planning, Sales, Marketing and Promotions will be preferred)- Minimum 4 years relevant experience- Financial knowledge of Cash handling, banking and working with budgets.- Working knowledge of other retail IT systems is must.- Supervisor skills - Ability to delegate work, set clear direction and manage workflow- Strong mentoring and coaching skills.- Ability to train and develop employee skills and foster teamwork among team members.- Analytical and problem solving skills.- Excellent English communication skills (written and verbal)- Persuasiveness and tenacity to sell ideas.- High level of initiative and assertiveness.- Proficient in Microsoft office especially Word/Excel.- Customer focus, implementation of pricing, market knowledge, staffing, results driven

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

A story of spectacular growth and determination.


Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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