Call Center Customer Service Provider

Previous Experience as a Manager is Mandatory.Job description- Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and...

Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and Development:Train new hires and provide ongoing coaching and development...

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients' complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to clients...

Call Center Agent - 15 Responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting company products or services. Telemarketing Specialist: Conduct outbound calls to prospective customers, promote products or services, generate leads, and achieve sales targets. Technical Support Agent:...

Key Responsibilities:- Supervise and Lead: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met.- Quality Assurance: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions.- Performance Metrics:...

PublishedJanuary 15, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Call Center Agent for Doha, Qatar.Job Responsibilities: Provide product and service information to customers. Research required information using available resources. Management and resolve customer complaints. Identify...

Key Responsibilities: Answer incoming calls and respond to customer queries in a timely and professional manner. Make outbound calls to follow up on customer issues or to inform them of new products and services. Record details of customer interactions, transactions, and complaints. Provide accurate information to customers regarding products, services, and...

About the job Call Center AgentJOB DESCRIPTION:Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the companys new products, services and policiesGuide callers through...

_Arabic and English (bilingual) IT Call center Executive_ResponsibilitiesAnswering customer calls and addressing their queries or concerns.Providing information about products or services offered by the company.Assisting customers with placing orders, making reservations, or processing payments.Handling customer complaints and resolving issues in a...

Call Center Agent PositionExciting Opportunity for Experienced Call Center Agent in Food and Beverage IndustryJoin our team as a Call Center Agent with specialized experience in the food and beverage sector. If you have a passion for providing excellent customer service and possess a background in F&B call center operations, we want to hear from youKey...

Call Center Agent Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains...

Job Overview:Responsibilities: Answer inbound calls promptly and professionally, providing assistance and resolving customer inquiries. Make outbound calls to follow up on customer inquiries, verify information, or conduct surveys. Provide accurate and uptodate information about products, services, and company policies. Listen actively to customer concerns,...

To answer the calls and help customers regarding their enquires. Ensure to deliver high quality service. Ensure to increase the base of customers by building trust of customers and offering products and services. Responsibility to deal with customers directly, electronically or over the phone and respond to their enquiries at the earliest. Responsible to...

They bring up customers'profile when handling an issue to verify if a customer haspreviously experienced a problem, and to determine the best courseof action.Updating customer profile afteraddressing a problem is also part of a call center operatordescription.Operators play a vital role inproviding OTP assistance to customers. They may takecustomers' orders,...

Key Responsibilities:- Customer Interaction: Handle a high volume of inbound and outbound calls in a professional and courteous manner.- Issue Resolution: Resolve customer complaints and issues efficiently, providing accurate information and solutions.- Product Knowledge: Maintain a deep understanding of the company's products, services, and policies to...

_Job Description_ To answer the calls and help customers regarding their enquires. Ensure to deliver high quality service. Ensure to increase the base of customers by building trust of customers and offering products and services. Responsibility to deal with customers directly, electronically or over the phone and respond to their enquiries at the earliest....

Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concerns Identify customers' needs, clarify information and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible...

CALL CENTER AGENTResponsibilities: Conduct outbound calls to potential customers to promote our products/services and secure sales. Meet and exceed individual and team sales targets to contribute significantly to the company's revenue growth. Develop and maintain a strong understanding of our products/services to effectively address customer inquiries and...

Manage inbound and outbound calls on time Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records...

We are hiring Male Call Center Agents (Arab Nationals) with following requirements Must have strong communication skills in both English and Arabic. Must have good customer service skills. Must have basic banking knowledge. Age must NOT be more than 35 years. Must have valid QID Must be available to join immediatelyExperience:Call Center: 1 year...