Cargo Digital Content Management Specialist

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

About the role

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Team in Doha as a Cargo Digital Content Management Specialist.
Join the #MovedByPeople family and leave a mark as part of the Cargo team.

This role is responsible to perform content operations on Cargo Website ) and mobile app with the ultimate goal of driving customer centricity across Qatar Airways Cargo's digital touchpoints. Ensure all content on the website and mobile app is compliant with brand tone of voice and adheres to company's communication strategy and writing guidelines.

As part of your role, your key responsibilities will include:

· Liaise with internal departments, outstations and group companies, in order to update content on Cargo website on behalf of company-wide stakeholders, ensuring accuracy and usefulness on Qatar Airways Cargo's digital platforms including & mobile app.

· Collaborate and provide support to the product development teams on projects by creating contest for all online digital touchpoints including but not limited to the pre-login website, post-login bookingh-manage booking, profiles and all other transactional pages on the website.

· Collaborate with the Design team to develop innovative and creative campaigns and content ideas that are share worthy and can be hosted on the website as well as promoted on a multitude of E-marketing channels including but not limited to Social Media Channels like Qatar Airways Cargo's LinkedIn & Instagram.

· Create content for campaigns while personalizing the content according to the channel and audience using best practices and guidelines for each specific online channel adhering to character limitations and ensuring relevance of the content once used on visuals.
Create content for personalized experiences on Cargo website where customers would see content that is relevant to their status.

Qualifications

About you

· Bachelor's degree with minimum of 4 years relevant experience, preferably in Marketing, Communication or Arts (English Language)

· Experience as a copy writer or writer creating content for various media, blogs, online sales channels or advertising agency.

· Command of English language and demonstrate high level of communication skills

· Demonstrated ability to stay current with technology trends

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.

Application Guidelines (For Internals)

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.


• All internal candidates can only have three active applications at any point in time.


• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role


• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

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