Cargo Network Automation Specialist
4 days ago
About Qatar Airways Cargo
The air cargo industry is undergoing a transformative period, driven by digitalization, e-commerce, and the launch of digital freight marketplaces. As the world's largest global air cargo carrier, Qatar Airways Cargo is at the forefront of this change.
To support our vision, we are seeking talented individuals who can help us lead the industry. If you want to make a meaningful impact, grow your experience, and challenge your comfort zone, then join us at Qatar Airways Cargo.
About the Role
The Cargo Network Automation Officer will be responsible for providing first-level support for Cargo systems across the QR Cargo network. This includes coordinating with the IT Department to ensure uninterrupted service 24 hours a day.
Key Responsibilities
- Ensure the quality of data is updated correctly by all online and offline stations.
- Support the Cargo Network to ensure CROAMIS is working as desired.
- Monitor and measure system processes, report results, and take corrective action for continual system improvement in coordination with the QR IT Team.
- Ensure the QR portal has the latest information related to cargo trucking, additional stations, and new products.
- Troubleshoot and guide staff regarding cargo-related systems.
Requirements
- Bachelor's degree with a minimum of 3 years of relevant experience providing L1 applications support within the airline/ freight forwarding/ logistics industry.
- Knowledge of Electronic Data Interchange (EDI) automation and interface.
- Knowledge of cargo automation systems, support, implementation, and training.
- Strong command of the English language.
- Team-oriented and able to work in a fast-paced environment.
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