TS Systems Engineer

4 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

About the role

In this role as a System Engineer, you will be responsible to manage & support Qatar Airways large Middleware server platforms that includes Red Hat JBoss Enterprise Application Server (EAP), Enterprise Web server (Apache httpd), Apache Tomcat, RedHat JBoss DataGrid and Microsoft IIS You are expected to provide efficient support of various business systems running on Middleware technologies in standalone and clustered environments which are hosted on-premises and in multiple clouds. You will be working along with airline's lines of businesses, product vendors, infrastructure teams & third parties to provide engineering support for building new systems.

Roles and Responsibilities

  • Configuration and maintenance of application server technologies like JBOSS EAP, Tomcat, Apache Web Server etc.
  • Strong experience in application deployment strategies on standalone and clustered HA environments with knowledge of session replication, session stickiness & session management
  • In depth knowledge on performance tuning of Java application server platforms specific to JDBC/Connection pooling/Heap/GC/threading/JMS etc. to perform system optimization
  • Troubleshooting Application performance issues by analyzing thread dumps, heap dumps, core dumps, GC log, Mbean counters, and System base metrics to identify root cause for Memory / CPU bottlenecks.
  • Strong knowledge on platform security such as sensitive password encryption, web server hardening, Certificate management using openssl and keytool to establish SSL handshakes between app servers & internal / external secure interfaces.
Qualifications

About You

  • Bachelor degree with 5 years of relevant experience
  • Experience in platform upgrade projects in middleware technologies.
  • Experience in supporting DR Switchover & BCP Drills.
  • Strong experience in Linux environments, Shell Scripting, and observability commands.
  • Good understanding of Windows Operating system with OS troubleshooting experience to support IIS Middleware platform.
  • Experience managing .Net Applications on IIS 7/8/10 environments, monitor application pools, system response time / uptime and overall health.
  • Advanced knowledge of networks, Load balancing, DNS resolutions and Firewalls.
  • Strong working experience in a large-scale environment providing 24/7 production support for critical systems
  • Solid troubleshooting skills and passion for problem-solving and investigation
  • Strong working knowledge on Incident, Change (Planning & Execution) and Problem Management processes.
  • Continuous learning to understand the product roadmaps and implement new features as required.
  • Experience in creating SOP's, Runbook automation and Level1 task`s handover documents

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply (Internal)

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

· All internal candidates can only have three active applications at any point in time.

· All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role

· All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

· If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.

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