Assistant Store Manager
4 days ago
ABOUT TRAFALGAR LUXURY GROUP
We are a regional luxury retailer in the watches and jewelry, fashion, and technology industries. The partner of choice for lifestyle experiential luxury retail.
JOB PURPOSE
We are seeking a highly motivated and organized individual to join our team as an Assistant Store Manager. The ideal candidate should have a strong background in retail management, exceptional leadership skills, and a customer-centric approach. As an Assistant Store Manager, you will play a key role in supporting the day-to-day operations of the store, ensuring a positive customer experience, and contributing to the overall success of the business.
Responsibilities
- Supervise and train staff.
- Review staff performance and offer constructive feedback.
- Collaborate with team leads to set and achieve team-specific goals.
- Purchase inventory based on current trends, availability of new products, and customer interest.
- Display merchandise to maximize purchasing appeal.
- Organize sales and product demonstrations.
- Write sales and customer reports and make recommendations for improvements.
- Interact with customers and resolve complaints or grievances.
Qualifications and Requirements
- Strong communication and interpersonal skills to effectively lead staff, help customers, and work with upper management.
- Great customer service skills, including patience and active listening, to ensure customers feel heard and helped.
- Presentation skills and knowledge of best visual and marketing display practices.
- Conflict management skills to resolve customer issues effectively and ensure efficiency on teams.
- Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives.
- In-depth knowledge of the store's merchandise, its exact location, and its prices.
- 2 to 3 years' experience as an Assistant Store Manager or in any managerial position.
If you are a dynamic individual with a passion for retail and leadership, we invite you to apply for the Assistant Store Manager position. Join our team and contribute to the success of our growing business
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