Learning & Development Specialist – IKEA

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Al Fahim Group Full time
Learning & Development Specialist – IKEA

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow At IKEA creating a better everyday life for the many isn't only our vision, it's our way of life

To lead and support learning programmes and development strategies for the business through effective coordination with the Regional Learning & Development Manager and HR Business Partners. Focus on the development and maintenance of the IKEA training plan and individual development plans to secure excellence in business competency.

Operational:

  1. The JH is responsible for facilitating all orientation programmes for new co-workers and HR specific updates - using the Hej folder.
  2. Ensure that candidates are inducted within their first three months using the Basic Job Knowledge and successfully complete their probation.
  3. Train, develop, coach and mentor all co-workers in accordance with the IKEA culture.
  4. Create and coordinate Induction plans for the new managers starting in the business.
  5. Be the champion for technical and behavioural skills development.
  6. Implement post-course assessment and action plans for the candidates following the in house trainings courses to measure the productivity of the time spent in training.
  7. Lead the learning and development process in the store by working in a proactive way.
  8. Responsible for maintaining the co-workers knowledge on current training initiatives and trends via external networking (Inter-IKEA Systems B.V, toolbox) and the Al-Futtaim Training Centre.
  9. Design training programs in line with the development requirements for the co-workers in the store (customer service expectations, on the floor trainings sessions) across all co-workers including night shifts.
  10. Incorporate the training programs in the Commercial calendar as per the activities happening in the store.
  11. Pro-actively manage attendance/non attendance to training programmes.
  12. Work with the regional L&D manager to support the AFTC curriculum of courses.

Commercial:

  1. The JH needs to have a good understanding of the business requirements and he/she will need to support the business with the right trainings at the right time.
  2. Understand the ICSS results and suggest plans for improvement where necessary.
  3. Spend time with the line managers on the shop floor to understand their needs in terms of people development as per the business requirements.
  4. Organise team building activities to support the engagement.

About The Company

Al Fahim Group is one of Abu Dhabi's most successful family businesses. The company was founded by the late Abdul Jalil Al Fahim in 1958, a visionary entrepreneur who led the company until his death in 1996. Today, it continues to be directed by a board composed of eight brothers, intrinsically motivated to preserve and enhance the business seeds sown by their father - for the good of the country, and their compatriots.

As Abu Dhabi moves forward, Al Fahim Group continues to support the country's progress by servicing the needs of the new economy with excellence and quality - whether providing safe, reliable service and support to fuel the continued growth of Abu Dhabi's oil and gas fields; distributing top-quality, luxury cars to ensure its residents have the ways and means to travel the roads in comfort; building and managing world-class hotels and residences to accommodate a growing influx of tourists and residents; or investing in a board portfolio of local, regional and global interests to generate funds to support continued growth opportunities.

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