Operations Manager

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar SCORE GAMING Full time

Supervise and report daily operations, including lane assignments and reservations.

Monitor and improve operational efficiency and workflow.

Team Leadership and Customer Services:

Train and supervise a team of staff members, including lane attendants, billiard technicians, and customer service representatives.

Create and maintain a positive and productive work environment through effective communication and leadership.

Foster a customer-focused culture to provide exceptional service to all.

Address customer inquiries, concerns, and feedback promptly and professionally, and report to the venue manager.

Inventory Management:

Maintain inventory levels of bowling balls, billiard cues, and other related items.

Prepare a list of supplies and equipment as needed, ensuring cost-effectiveness.

Safety and Compliance:

Enforce safety protocols and ensure that all employees adhere to safety guidelines.

Enforce compliance with local, state, and federal regulations related to entertainment facilities.

Desired Skills & Experience:Qualifications:

Bachelor's degree in business management, hospitality, or a related field.

Strong leadership, communication, and interpersonal skills.

Knowledge of bowling and billiard operations is a plus.

Excellent problem-solving abilities and attention to detail.

Ability to work flexible hours, including evenings and weekends.

If you are a motivated and dedicated individual with a passion for creating memorable experiences, we invite you to apply for the Operations Manager position at Score Gaming to join our team and be part of a vibrant entertainment center where you can contribute to our continued success.

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