Line Supervisor @

6 days ago

Doha, Baladīyat ad Dawḩah, Qatar Siemens Mobility Full time

Siemens Mobility is currently operating and maintaining the Education City Tram network. The People Mover System (PMS) is the first low floor catenary-free tram system in the world. It uses a Hybrid Energy System (HES) which incorporates a combination of super-capacitors and batteries to power the tram between charging locations along the line. It is manually operated on line of sight rules and the system is being designed in compliance with BO Strab regulations and guidance. 11 km of track serves both the North and South Campuses of Education City and 19 trams of the Siemens Avenio range are in operation. Siemens Mobility is seeking to strengthen its Team of Tram Drivers professionals. To be successful in the role, you will have to be of a rigorous character, a fervent Team player with a sense of ownership.

Role Responsibilities:

  1. Supervises Tram Drivers activity daily and instructs when required.
  2. Ensures that Tram Drivers apply all rules and procedures to provide passengers with a safe and efficient service.
  3. Verifies that all equipment failures or events are reported by Tram Drivers.
  4. Supports tram operations (delays, quality of service, etc.) daily in cooperation with the Operations & Maintenance Control Centre Controllers.
  5. Monitors and assists the daily performance of the Tram Drivers.
  6. Carries out Tram Driver job performance assessments against the Tram Driver Observation Sheet, providing feedback to the Tram Driver and additional support, coaching or training where required.
  7. Conducts Competence Assessments of Tram Drivers against the Tram Driver Competency Management System assessment pack.
  8. Conducts weekly/monthly/quarterly feedback sessions with Tram Drivers and completes the Annual Performance appraisal process for Tram Drivers of their own teams.
  9. Covers Tram Driver duties when necessary until a replacement Tram Driver can be arranged.
  10. Manages Tram Driver roster, using spare Tram Drivers to cover gaps.
  11. Conducts the Duty Sign-on process for Tram Drivers, ensuring that they meet uniform, fitness for work and Drugs & Alcohol standards, and sign the Daily Briefing Register.
  12. Monitors the status of all equipment and facilities on Stations/Stops and reports failures and issues to the OMCC Controller.
  13. Acts as an Incident Officer when requested by the OMCC Controller, until relieved by a more senior manager, liaising with emergency services, OMCC Controller and Senior Management.
  14. Checks Part A of the Incident Report form submitted by Tram Drivers for accuracy and completeness and completes part B, providing support for incident investigations.
  15. Makes proposals for improvement of tram operations to the Operations Manager.
  16. Assists during T&C activities of new equipment or systems.
  17. Supports the Daily Operation Controller/Operations Manager in document development/improvement.
  18. Liaises and performs duties assigned by Daily Operations Controller / Operations Manager.

Qualifications:

  1. In good physical condition: Meets requirements of fitness class 1 (may be requested to take over a Tram from a Tram Driver).
  2. Minimum 10 years of successful school education or degree/diploma or equivalent.
  3. Good command of spoken and written English language.
  4. At least 3 years of experience working in operations on a tram, train or metro system.
  5. Ability to organise tasks and set priorities.
  6. Good understanding of rail public transport operations process, rules and procedures.
  7. Ability to analyse, respond and make decisions in accordance with operations rules and procedures.
  8. Good understanding of safety/environmental/quality rules.
  9. Ability to understand and explain operations related rules, regulations and procedures.
  10. Good analysis and reporting skills.
  11. Ability to plan, organise and make decisions without supervision or guidance.
  12. Good command of both spoken and written English language.
  13. Good knowledge of Microsoft Office tools.
  14. Holder of a valid Qatar driving license.

What else do I need to know?

Siemens is dedicated to quality, equality, and valuing diversity, and we welcome applications that reflect the diversity of the communities within which we work. Please find more information at www.siemens.com.

How do I apply?

We are looking forward to receiving your online application. Please note: only complete application documents, including diplomas, certificates of employment or letter of recommendation respectively can be considered in the selection process.



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