Operational Excellence Manager

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

You will assist the hotel management in achieving its quality and operational excellence, which includes reviewing, analysing, implementing, and improving customer service metrics, including but not limited to brand standard compliance, emotional audits, guest satisfaction data, and online reputation management. This position is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction, and operational effectiveness and efficiencies.

Qualifications

  1. Graduate degree in Hotel Management or related field
  2. Minimum 3 years experience in Operational Excellence Management role – service industry sector.
  3. It is a plus if you have achieved Regionally Recognised Excellence Award Assessor or Qualified ISO: Lead Auditor, or certified in Six Sigma, green belt or black belt.
  4. Demonstrable excellent interpersonal, communication skills and organisation skills
  5. Demonstrable accuracy and attention to detail
  6. Multi-cultural exposure
  7. Receptive to a fast-paced and changing environment.
#J-18808-Ljbffr

  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    You will assist the hotel management in achieving its quality and operational excellence objectives. This includes reviewing, analysing, implementing and improving customer service metrics included but not limited to the brand standard compliance, emotional audits, guest satisfaction data and online reputation management. This position is responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Operational Excellence ManagerWe are seeking an experienced Operational Excellence Manager to join our team, with expertise in SAP S4/HANA, Finance & Operational Transformation. As a Manager, you will play a pivotal role in guiding our clients through complex business challenges unique to the energy sector. Leveraging your digital strategy and advanced...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Job Search Full time

    Operational ExcellenceIn this critical role, you will be responsible for directing and leading operational delivery and support teams to deliver O&M services to clients. You will ensure that all operations are carried out safely, efficiently, and in line with company policies and procedures.ResponsibilitiesDevelop and implement strategies to drive business...


  • Doha, Baladīyat ad Dawḩah, Qatar Oil and Gas Job Search Ltd Full time

    About the RoleOil and Gas Job Search Ltd is seeking an Operational Excellence Manager to join our team. In this role, you will be responsible for delivering growth in assigned areas of responsibility through close collaboration with clients, ensuring a One-Wood solution mindset is adopted at all times.This is a great opportunity to work with a global leader...


  • Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    About UsSnoonu is a cutting-edge technology company that revolutionizes the way people live by leveraging innovation and technology to connect them with endless possibilities. Our vision is to be the first Qatari Super App, propelling the region and its community through innovation and technology.We are seeking a highly motivated Operations Excellence...


  • Doha, Baladīyat ad Dawḩah, Qatar Groupe GISMIC Full time

    Company Overview:Groupe GISMIC seeks an experienced leader to drive operational excellence in inspection and corrosion. The ideal candidate will have a strong background in project development, resource control, and contract management.Job Description:Develop and implement inspection and corrosion strategies to ensure asset integrity and optimize operational...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Duty Free Full time

    Company Overview:Qatar Airways Group is a leading player in the global aviation industry, with a reputation for excellence and customer satisfaction. As a Business Delivery Manager (Medical Operations), you will be part of a dynamic team that is dedicated to providing high-quality healthcare services to our passengers and staff.Job Description:The role of...


  • Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    A little bit about usAt Snoonu, we hold the belief that technology has the power to make anything possible.Our Vision: To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.Our Mission: To radically transform how...


  • Doha, Baladīyat ad Dawḩah, Qatar 坯潤 Full time

    About the JobWe are looking for a highly experienced Operations Manager to lead our operations and delivery teams in Qatar. The successful candidate will be responsible for managing the growth, development, and delivery performance in assigned areas, supporting the development of strategy, and delivering the local business plan.Key Skills and...


  • Doha, Baladīyat ad Dawḩah, Qatar theHRchapter Full time

    We are committed to empowering professionals at ABB to drive sustainable solutions. Our core values - care, courage, curiosity, and collaboration - foster a culture of diversity, inclusion, and equal opportunities.This role contributes to the Process Automation Business Area based in Doha, Qatar.Your Key AccountabilitiesYou will be accountable for:Developing...


  • Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    About Our MissionWe at Snoonu believe that technology has the power to make anything possible. Our mission is to radically transform how people live by leveraging technology to connect them with endless possibilities.We are looking for a skilled Operations Excellence Manager to lead operational improvements across our core verticals. The ideal candidate will...


  • Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

    A luxury hospitality brand, Anantara connects guests to genuine places through personal experiences and heartfelt hospitality in exciting destinations.Key Responsibilities:Review and analyse customer service metrics for quality and operational excellence, including brand standard compliance, emotional audits, guest satisfaction data, and online reputation...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    Job DescriptionYou will play a crucial role in assisting the hotel management in achieving its quality and operational excellence objectives.This includes reviewing, analysing, implementing and improving customer service metrics such as brand standard compliance, emotional audits, guest satisfaction data and online reputation management.This position is...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About This OpportunityThis role offers an exciting opportunity for a highly skilled and experienced Asset Management professional to join our team and make a significant contribution to the success of the organization.Develop and implement Asset Management strategies and policies to enhance operational efficiency and effectiveness.Lead the development of...


  • Doha, Baladīyat ad Dawḩah, Qatar Delivery Hero SE Full time

    Job Requirements- At least 10 years' experience in demand planning and replenishment- Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech-savvyAbout UsTalabat is part of the Delivery Hero Group, a leading local delivery platform. We operate in over 70+ countries worldwide and are headquartered in Berlin, Germany.What We...


  • Doha, Baladīyat ad Dawḩah, Qatar Pigeon Engineering Projects, Trading & General Services Full time

    Job OverviewWe are seeking a highly skilled Operational Excellence Coordinator to join our team and contribute to our mission of delivering exceptional staff outsourcing and recruitment services. The ideal candidate will have a strong background in operational excellence, with experience in managing production lines, ensuring cost-effectiveness, and...


  • Doha, Baladīyat ad Dawḩah, Qatar Waagner Biro Full time

    Waagner Biro is seeking a highly skilled OM Operations Director to join our team in Doha, Qatar and Saudi Arabia.Job DescriptionThe successful candidate will be responsible for developing and implementing strategic operational plans to drive performance across Qatar and Saudi Arabia. This will involve leading cross-functional teams, analyzing market trends,...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent2 Full time

    About the RoleWe are looking for a seasoned professional to fill the position of Operations Excellence Director. As a key member of our operations team, you will be responsible for driving business success through strategic procurement and contract management.The successful candidate will have a strong background in operations, programming, and contract...


  • Doha, Baladīyat ad Dawḩah, Qatar ENI Full time

    Job DescriptionJob title: HEAD OF OPERATIONS EXCELLENCE (OFFSHORE COMPRESSION)Location: Doha, QatarJob reference #: 31309Contract type: International (expatriate) assignment fixed-term, residential contract. You will be required to relocate for this position.Language requirements: High level of proficiency in written and spoken English.At Eni, we are looking...


  • Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

    Company Overview :We are Tanqeeb, Qatar's leader in online marketplaces, and we're going through an exciting phase of scaling up our operations, teams, and services. We're looking for a talented Chief Operating Officer (COO) to join us and contribute to our growth journey.Job Description :The Chief Operating Officer (COO) will play a vital role in shaping...