IT Executive

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

Job Description

Within Tivoli, the top-performing people who do this job always demonstrate the following attitude:

General Management:

  1. Good knowledge & management in Opera PMS, Micros POS, PBX, Back office and TV systems
  2. Anticipate and proactively make recommendations to any potential problems with respect to the day-to-day operations of the hotels
  3. Logging and processing support calls
  4. Installing and configuring computer hardware, software, systems, networks, printers and scanners
  5. Planning and undertaking scheduled maintenance upgrades
  6. Setting up accounts for staff, ensuring that they know how to log in
  7. Solving password problems
  8. Talking to clients and computer users to determine the nature of any problems they encounter
  9. Responding to breakdowns
  10. Investigating, diagnosing and solving computer software and hardware faults
  11. Repairing equipment and replacing parts
  12. Supervising junior engineering and technical staff
  13. Obtaining replacement or specialist components, fixtures or fittings
  14. Checking computer equipment for electrical safety
  15. Maintaining records of software licenses
  16. Managing stocks of equipment, consumables and other supplies
IT Vendors Coordinating:

  1. Coordinate with Micros Fidelio Thailand and any other parties such as vendors for hardware and network service providers.
Job Specifications:

  1. Computer knowledge: Hardware, Software, Database, Networking. Well experienced in systems design, analysis and project implementation.
  2. Business Knowledge: Hotel property management, Sales and catering functions, equipment maintenance etc. Good understanding of a central reservation system. General understanding of Back Office modules and interfaces.
  3. Data Bases: Oracle, MS Access, SQL.
  4. Network & Technical Skill: Novell Netware, MS 2000/2003, MS Exchange, MS Office, Web Programming Tools, CITRIX Thin-client and Terminal Services architecture.
Qualifications

  1. With 2 to 5 years of experience in the same field
  2. With good English communication skills
  3. With good technical skills
  4. With a pleasing personality
  5. Ability to handle pressure at work
  6. Ability to multi-task
Additional Information
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