Retail Manager
4 days ago
Responsibilities:
- Manage the day-to-day operations of the store, ensuring smooth and efficient performance.
- Lead and motivate a team of sales associates to meet and exceed sales targets while providing exceptional customer service.
- Implement strategies to drive store performance, increase sales, and enhance profitability.
- Ensure effective inventory management, including stock levels, orders, and visual merchandising.
- Monitor store performance and analyze key metrics to identify areas for improvement.
- Handle customer inquiries, complaints, and returns in a timely and professional manner.
- Provide training and coaching to staff on sales techniques, product knowledge, and customer service.
- Ensure the store is well-organized, clean, and meets brand visual standards.
- Collaborate with the HR team on staff recruitment, onboarding, and retention efforts.
- Assist in planning and executing in-store promotions and marketing initiatives.
- Manage and control store budgets and expenses to ensure profitability.
- Maintain compliance with safety regulations and company policies.
Requirements:
- 3 to 4 years of experience as a Retail Manager or in a similar role within the retail/fashion/garment industry for women.
- Strong leadership skills with the ability to motivate and develop a team.
- Proven experience in achieving sales targets and driving store performance.
- Strong understanding of retail operations, inventory management, and visual merchandising.
- Excellent customer service and problem-solving skills.
- Solid analytical and organizational skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
- Flexibility to work retail hours, including weekends and holidays.
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