Reservations Manager
3 days ago
As the Reservations Manager, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.
Key Job Responsibilities:
- Supervise and lead the reservations team.
- Develop and implement reservation strategies to optimize room revenue.
- Monitor and manage room inventory and availability across distribution channels.
- Ensure accurate and efficient booking processes for guests and travel partners.
- Collaborate with sales and marketing teams to drive room reservations and revenue.
- Utilize reservation management software and tools to manage bookings.
- Analyze booking trends, occupancy, and revenue reports to make informed decisions.
- Train and mentor the reservation team in providing excellent customer service.
- Address reservation-related inquiries and concerns from guests and travel partners.
- Manage group reservations and negotiate group rates when necessary.
- Prepare and present reservation reports and performance metrics to the head of Revenue.
- Participate in budgeting and financial planning related to room revenue.
- Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
- Adhere to the company's environmental, health, and safety procedures and policies.
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Reservation Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding (Qatar) Full timeRoles and responsibilities The Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications....
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Reservations Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Doha Full timeRoles and responsibilities As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property, confirming room bookings, day-use bookings, adventure park bookings. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations...
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Reservations Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeRoles and responsibilities The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask. The successful candidate will handle...
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Restaurant Reservations Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Doha Full timeRoles and responsibilities The Reservations Agent captures details from the incoming calls and coordinates each reservation to ensure the guest's satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all...
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Revenue Agent Reservations
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar ROTANA hotel Full timeJob SummaryWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and...
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Hotel Reservations Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeJob DescriptionMillennium Hotels and Resorts MEA seeks a seasoned Hotel Reservations Director to oversee the reservations department and drive revenue growth.Responsibilities:Leverage industry knowledge to develop and implement effective reservation strategies.Lead a team of reservations professionals to deliver exceptional results.Monitor and manage room...
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Reservations and Communications Specialist
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full timeRoles and responsibilities Show complete product knowledge, understand rate structure and apply rate management Assist guest who may need cancellations or modifications of booking reservation. Process and confirm guest reservations made by clients on the phone or email. Process payments and send reservation confirmation thru email to the guests. Remain up...
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Reservations and Revenue Specialist
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeJob OverviewMillennium Hotels and Resorts MEA is seeking a skilled Reservations and Revenue Specialist to join their team.Responsibilities:Contribute to the development and implementation of reservation strategies.Support the reservations team in achieving optimal results.Assist in managing room inventory and availability.Help evaluate and enhance booking...
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Hotel Reservation Expert
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full timeAbout the RoleWe are looking for a highly organized and motivated Reservation Agent to work at our 5-star property in Lusail City, Qatar. The successful candidate will be responsible for handling reservations, providing excellent customer service, and managing phone etiquette.Main TasksProcess hotel reservations accurately and promptly.Develop strong...
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Reservations and Guest Experience Lead
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full timeAbout the PositionWe are looking for a highly skilled Reservations and Guest Experience Lead to join our hospitality team at 1st-jobs in Doha, Qatar.In this key role, you will be responsible for overseeing the smooth operation of our hotel's guest experience functions, ensuring that we deliver exceptional service and memorable experiences for our guests.You...
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Revenue Optimization Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeAs the Revenue Optimization Manager at Millennium Hotels and Resorts MEA, you will oversee the hotel's reservations department to ensure efficient booking processes and maximize room revenue.Key Responsibilities:Supervise and lead the reservations team to achieve optimal results.Develop and implement reservation strategies to drive revenue growth.Manage room...
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Fine Dining Host
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Full timeResponsibilitiesAs a Restaurant Reservations Agent, you will be responsible for:Receiving and recording restaurant reservations via phone, email, or online reservation systemHandling all F&B inquiries, bookings, and group reservations for our various outletsProviding excellent customer service and ensuring timely, efficient, and courteous interactionsWorking...
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Luxury Dining Coordinator
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Full timeRole OverviewThe Ned Doha is seeking a Restaurant Reservations Agent to join our team in providing exceptional dining experiences for our guests. As a key member of our reservations team, you will be responsible for receiving and recording restaurant reservations while delivering fast, efficient, and courteous service.This role entails handling all F&B...
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Culinary Reservations Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Full timeAbout UsThe Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym, and 30m outdoor pool. We pride ourselves on delivering exceptional dining experiences to our guests, and we are committed to providing a positive and supportive...
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Customer Service Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full timeJob OverviewThe Century Marina Hotel is seeking a skilled Reservation Agent to join its team. This full-time position is based in Doha, Qatar and involves handling reservations, providing exceptional customer service, and performing receptionist duties.Key ResponsibilitiesManage hotel reservations effectively and efficiently.Ensure seamless communication...
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Revenue Manager
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full timeCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Revenue Manager
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Real Estate Agent
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar WADAEF Full timeA prestigious 5-star hotel in Doha is seeking a detail-oriented Reservations Agent to handle guest inquiries, bookings, and special requests while ensuring a seamless reservation experience. The ideal candidate will have excellent communication skills, a customer-centric approach, and experience in luxury hospitality.Key Responsibilities:Manage guest...
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Hospitality Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full timeJob DescriptionWe are seeking a highly motivated and experienced Hospitality Manager to oversee the smooth operation of our food and beverage outlets.The successful candidate will be responsible for coordinating daily operations, leading by example, and ensuring exceptional service standards are consistently met.Key Responsibilities:Coordinate the daily...
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Exclusive Entrance Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar one5 Full timeExclusive Entrance PositionA luxury nightlife venue in Doha seeks a skilled Door Manager to lead entrance operations, creating an exceptional guest experience.Main Responsibilities:Welcome guests warmly, setting the tone for their evening.Safeguard the integrity of guest lists and reservations.Craft a seamless interaction between security and guests,...