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Assistant Guest Relations Manager – Nightclub

1 month ago

Doha, Baladīyat ad Dawḩah, Qatar one5 Full time
Assistant Guest Relations Manager – Nightclub

A prestigious nightclub in Dubai is seeking an experienced and charismatic Assistant Guest Relations Manager to oversee VIP guest interactions and ensure an unparalleled nightlife experience. The ideal candidate must have experience in luxury nightlife venues, bottle service management, and handling table minimum spend clientele. This role requires exceptional people skills, the ability to manage high-net-worth guests, and a deep understanding of Dubai's elite nightlife scene.

To be considered for the role of Assistant Guest Relations Manager in a Nightclub in Dubai, you will need to fulfill the following requirements:

  1. Oversee the guest experience, ensuring that all VIP and high-profile clients receive first-class service.
  2. Manage bottle service and table minimum spend, optimizing revenue while maintaining luxury standards.
  3. Work closely with the hostess team, security, and floor staff to ensure smooth operations and high guest satisfaction.
  4. Engage with VIP guests, ensuring their preferences are met and fostering long-term relationships.
  5. Assist in handling guest complaints and conflict resolution, ensuring a seamless nightlife experience.
  6. Monitor table reservations and coordinate with promoters and hosts to ensure high occupancy and premium clientele.
  7. Collaborate with the marketing team to plan and execute exclusive events, special activations, and guest loyalty programs.
  8. Train and mentor the guest relations team, ensuring service consistency and professionalism.
  9. Previous experience as an Assistant Guest Relations Manager or senior guest relations role in a high-end nightclub, lounge, or luxury hospitality setting is required.
  10. Expertise in bottle service, VIP guest management, and table minimum spend policies.
  11. Strong network within Dubai's nightlife industry and ability to attract high-profile clients.
  12. Excellent communication and problem-solving skills, with fluency in English; additional languages such as Russian or Arabic are a plus.
  13. Ability to work late nights, weekends, and in a fast-paced, high-energy environment.

Benefits:

  • Competitive salary + service charge + incentives
  • Work in one of Dubai's most exclusive nightlife destinations
  • Career growth opportunities within luxury hospitality and nightlife industries
  • A dynamic and high-profile work environment
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