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Membership Manager

1 month ago

Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full time

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Neds Club, a private members club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

The Membership Manager will be responsible for developing and implementing strategies to recruit, retain, and engage our members. This role requires strong communication skills, a strategic mindset, and a commitment to delivering exceptional member experiences.

Responsibilities:

  1. Develop and execute membership recruitment and retention strategies.
  2. Manage all aspects of the membership lifecycle, from onboarding to renewals.
  3. Manage the membership database, ensuring accurate and up-to-date records.
  4. Design and implement member engagement initiatives, events, and communications.
  5. Analyze membership trends and provide insights to improve member satisfaction.
  6. Collaborate with other departments to enhance member services and benefits.
  7. Respond to member inquiries and resolve issues promptly.
  8. Prepare reports and presentations on membership metrics and program effectiveness.

Qualifications & Competencies:

  1. Preferably Arabic speaker
  2. Experience in membership management or related field
  3. Excellent organizational and multitasking skills.
  4. Strong written and verbal communication abilities.
  5. Familiarity with online membership platforms.
  6. A passion for community building and member engagement.

Whats In It for you:

  1. One of the most iconic places to be and work
  2. Amazing learning and development program
  3. Discounted rates at The NED Doha
  4. Fantastic career growth opportunities.

At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as a Membership Manager

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